Product Knowledge
Builder Knowledge
Options Knowledge
NHS Knowledge
Process Knowledge
100

What is an included surround for the showers?

Tile

100

What year was Challenger Homes Founded?

2000

100

How much is a Gourmet Kitchen Option?

$5000

100

What year was NHS founded?

2008

100

Who is your point of contact for any builder signal issues?

Dwayne+Austin+Lisa

200

Which appliances are standard with a purchase?

Oven, Microwave, Dishwasher.

200

Who is the founder of Challenger Homes?

Brian Bahr

200

What is the answer to the question "Can you leave out the carpet and give me a credit"?

No and always NO.

200

What does T x C = S mean?

Traffic x conversion = Sales

200

When having an appraisal issue, who should you reach out to first at corporate?

Isa

300

What type of shingles do we use for our roofs?

Class 3 non impact resistant 

300

Who is the current president of Challenger Homes?

Tom Hennesy 

300

What happens when I add a luxury master bath option in most all of the Heritage Series floorplans?

You add a drop in tub with a tile surround and where accommodated, you add the shower with bench seat.

300

What are the buckets for TxC=S?

Traffic= OTM & SAMI 

Conversion= POS and Ops Cycle

300

If you need verbiage for an addendum who do you reach out to?

Autumn

400

What type of siding do we use?

Stucco or Smart side siding

400

When did the partnership with New Home Star and Challenger Homes begin?

2008

400

The A/C rough-in, explain what is included in this option?

From the Furnace to the exterior home, there is a wire bundle and copper fitting that connects to the condenser unit. This in turn means we are stubbed in for A/C.

400

What is the mission statement for New Home Star?

To build the best new home sales company in the world!

400

If you have a question about a plot plan or grading who should you reach out to?

Pat 

500

What are the countertop options that we offer?

Formica, Granite, and Quartz.

500

What is the mission statement for Challenger Homes?

Making Life Better
500

If a buyer ask's you to price out the floors for them what is your plan of action to get them an answer?

Reach out to the design center and request a price out for that specific floorplan and the area they want to modify. Let the buyer know that the price is subject to change based on their design center appointment and final pricing at that time. This is just a "ballpark". 

500

How many current states does NHS have builder partners in? 

20
500

If you are having issues with a listing on the MLS and have questions who should you reach out to?

Ron

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