Soft vs. Hard skills
A ______ skill is a work skill that is specific to a certain job.
What is Hard skill?
You will need to fill out __________ forms because you need to pay the government their share of your income.
What is TAX?
________________ is putting things in order of importance and/or urgency.
What is prioritizing?
When it comes to social media, you should keep your professional life and your ___________ life separate.
What is PRIVATE or PERSONAL?
True or False: Doing the right thing is always easy to do.
What is false?
Communication is an important _________ skill.
What is soft?
You should memorize your ________ ________ number and not carry the card around with you in your wallet or purse.
What is social security?
When you are thinking about how to prioritize your work, you should ask:
a: what will happen if I don't get it done?
b: How will it affect other people?
c: How much time will the task take?
d: all of the above
What is D?
True or False: If you do not friend your boss on Facebook, they can never see what you post.
What is FALSE?
If you have to decide how to handle a tough situation at work, you can:
1- Shake your magic eight ball to get an answer
2- do nothing and hope it all goes away
3- ask someone you trust and respect for advice
What is #3?
Name 3 hard skills that a hair dresser would need to have.
What is cutting hair, coloring hair, giving a perm, cashing people out, scheduling appts....?
True of False: If you want to change the number you put on your tax forms for allowances or dependents, you can change this at anytime by talking to someone in the payroll department.
What is true?
The thing that should be at the top of your list when prioritizing is the thing that can affect the ______ or you or others.
What is safety?
When is it ok to watch funny cat videos at work?
What is WHEN YOU ARE ON BREAK?
Finish this sentence:
If you are late, you are late.
If you are on time, you are late.
If you are early, you are _____.
What is ON TIME?
Hard skills are harder that soft skills to teach because it could take the employee some repetition and practice to learn them.
What is a FALSE?
Riddle: What gets bigger the more you take away?
What is a hole?
Riddle: What gets wet when drying?
What is a towel?
True or False: It is NEVER ok to have your cell phone out when you are supposed to be working.
What is IT DEPENDS ON THE POLICY WHERE YOU WORK?
True or false: When you are running late for work, you should always have your parent call your boss and let him or her know.
What is FALSE? (You should call them)
The best way to learn soft skills is to:
1) Get hypnotized
2) Practice them in a work or work-related setting
3) Make up a song about soft skills and sing it over and over again to help you remember.
What is #2.
The form that verifies that you are a U.S. Citizen eligible to work in the United States is:
a: Tax form 2013
b: Direct Deposit form
c: I-9
What is I-9?
Give 3 examples of tools you can use to organize your time.
What is a list, post-its, a planner, a calendar, an alarm....?
If someone you are friends with on Facebook is posting offensive things, what can you do so that you don't have to see their posts anymore?
What is UNFRIEND or UNFOLLOW.
It's okay to have bad manners at work when you have a good excuse (i.e. you are tired or are having a bad day). People will understand.
What is FALSE?
Name 3 soft skills.
What are teamwork, initiative, hard work, being friendly.....?
What are 3 documents you should have for when you need to complete the I-9 form?
What is photo ID from the DMV, social security card, birth certificate?
(and remember ORIGINALS AND NOT EXPIRED)
Organization is an example of a _______ skill.
What is soft?
The best thing to do if you want to send an angry email to a co-worker is:
a: TYPE IT IN ALL CAPS SO THEY KNOW HOW MAD YOU ARE
b: wait until you have calmed down to send it
c: go talk to them in a calm and respectful mannger
What is C?
There are written and unwritten rules at work. Written rules are usually in your work's policy manual. Unwritten rules are rules that aren't written down, because we should just know them.
An example of an unwritten rule is:
1) Complete your time sheet every Thursday by noon
2) don't throw things at your co-workers
3) Request time off at least 2 weeks in advance.
What is #2?