How many nations does the PM team consist of?
Estonian, Russian, Armenian, British and Turkish
Historically what has often been the most challenging topic that can end up in an argument between Agency and Project Team ?
FTE meetings confirming headcounts post project in Agency and GBS.
Who is involved in Knowledge transfer stage?
The Project Manager, The Agency & The Delivery Team.
What are the types of GBS Estonia projects?
Transition and IT (currently RPA only)
How many PMs does it take to change a lightbulb?
4
Why is it beneficial for a Project Manager to go on site during a project?
Gap Analysis, Workshadowing, personal contact
Have there been projects conducted in Tallinn, which were reverted back to previous location? (Yes/No answer)
No
What is Gap Analysis?
PM evaluating the current process for the target project and determining the uncommon, unnecessary or replaceable practices
Name at least 4 parties /Teams whom PM is in contact with during the project?
HO PM, CAN, Agency – department transferred and QPM, delivery in GBS, IT Team, QA in TAllinn, NOVA
What tool does a PM use the most?
MS Excel and/or a stress ball
What are the 3 necessary skills/abilities that every Project Manager needs to have?
1. Flexibility
2. Good Communicational and presenting skills
3. Stress -resistance
What was the first CMA transition project ?
Netherlands Bookings
Name at least 3 main stages of HO GBS / Tallinn transition projects ?
Kick Off/ Process Mapping (Gap analysis) / Knowledge Transfer/ Pre-Go Live/ Go Live/ Cut Off/ Sign off
What is Orchestra?
A project management tool
Who booked all the meeting rooms?
PMs
Which floor and building is the current project team located at?
A5
What is the longest running project currently being handled by the Tallinn PM team?
RPA // 8th of May 2018
The most important document ending a transition project?
Cut-Off document confirming all agreements done during the project
Can a Project be stopped before getting to its final phase?
Yes
How many cups of coffee does a PM drink in a day on average?
2.14285714
One of the project managers is not located in Tallinn. Where would you able to find them?
Riga, Latvia
When was the current PM team established?
30th of September 2019
Who is responsible for creating the user guide?
The PM
What are the 3 main reasons to start a project?
1. ROI 2. Standardization 3. Quality improvement
What is a Roadmap?
A map of roads.