Acronyms
AT&T stands for
American Telephone and Telegraph?
This rate plan has..
Unlimited talk, text, data + 50GB of premium data
5G access
15GB of mobile hotspot data per line
What is Unlimited Extra?
What does VOC stand for ?
Voice of (the) Customer
When does the buyer remorse period start for an order what is being sent to a customer for an order place by CLG?
What isthe BRE period begins three days after the shipment date.
How does a customer log into HBO MAX if they have Elite Rate Plan?
What is using their"
access id and password
FRAO stands for
What is First Responder Appreciation Offer?
What are the access fees for the AT&T Unlimited Plus Plan?
What is $20.00
How much is the late fee?
$7.00
This is the cost of the insurance deductible for cracked screen for the iPhone XR with Protect For 1
What is $29
VOC goal for the month
79.5%
SPI stands for
What is Sensitive Personal Information (SPI)?
ending date for 3G
AT&T plans to end service on 3G/3G HSPA+ wireless networks on February 2022,
What phones are eligible to receive $300 credit applied over 30 months off for upgrade in CLG?
What is
iPhone XS, iPhone XS Max, 11, 11 Pro, 11 Pro Max, iPhone 12, 12 Pro, 12 Pro Max or 12 Mini.
Caller ID, a service that provides Caller Name to the customer directly from the AT&T network without an app, will be added to new and existing Unlimited Starter, Extra and Elite customers at no cost. True or False
What is FALSE.
After 100 gigabytes, AT&T may temporarily slow data speeds if the network is busy- what is plan is this?
What is the Elite?
CPNI stands for
What is Customer Proprietary Network Information?
What company will now have all their movies on HBO same day as theaters?
Warner Bros.
This is the cost of an iPhone XR for on 2 year contract upgrade.
$48.99
AT&T 5G has launched in how many markets.
Customer Frustrated with Low/Poor Coverage at Home to increase coverage this can be offered a save attempt?
what is Wifi Calling?
HBO stands for
What is Home Box Office?
How much is the rate when a customer gets the 6GB Retired Mobile Share Advantage Plan through CLG?
$45
This is movie came to HBO MAX on February 12, 2021 that is telling the story of the betrayal of Fred Hampton, the chairman of the Black Panther Party
What feature comes with a Secure Wi-Fi VPN for free?
AT&T Mobile Security
The new special on HBO MAX about a sports legend.
What is "Tiger"- Tiger Woods