Defining Professional Communication
This is not a channel of professional communication
What is a Blog post
This is Not a part of the listening process
What is Speaking
The first to be introduced
Who is the most distinguished person
This is not a form of external communication
The year the US passed the legislation prohibiting discrimination
When was 1964?
This is not a field of external business communication
What is State or company address
This occurs when the receiver listens only to the content and not the feeling of the message
What is Deliberative Listening
Generally accepted behavior required in social relations
What is Etiquette
This is not a skill of public relations
What is Selling
This is not a part of a report
What is an introduction
Communication between a business and its employees is called...
What is Internal Communication
Another term for Critical Listening
What is Evaluative Listening
Part of proper phone etiquette
Speaking Clearly
The four P's of Marketing
What is Product
Price
Placement
Promotion
This type of listening is used when listening to a poem
What is Appreciative Listening
A paid communication which attempts to influence opinion
What is Advertising
Defined as listening for pleasure or recreation
What is Appreciative Listening
What is Criticism
Professional Communication best used for a short message
What is a Memo
Discrimination because one is to young or old to work somewhere
What is Age Discrimination
An in-depth examination of a particular subject
What is Case Study
When the listener pays close attention to what is being said in order to fully understand the message
What is Full Listening
Not and example of racial discrimination
Also known as psuedo listening
What is False Listening?
Presentation used to sell a product
Persuasive Presentation