While participating in a virtual meeting you should:
a. Make as much noise as possible so everyone knows you are there
b. Take a nap because you are tired
c. Talk over everyone to get your point across
d. Mute your mic when you are not speaking
d. Mute your mic when you are not speaking
Which emoji is used to identify to the group “pause” or “moment to think” is needed?
a. The “hourglass” emoji
b. The “stopwatch” emoji
c. The “Too much information” emoji
d. The “Wondering” emoji
a. The hourglass emoji
What method did the AES group use to show workgroup collaboration on a conference call:
a. Skit
b. Article
c. Video
d. All of the above
c. Video
Respectful interactions whether in person or virtual requires one of these types of communication cues:
a. Visual
b. Robotic
c. Verbal
d. Outside
a. & c. Visual and Verbal
Which HAIG team member had the most keys on his/her key ring? How many?
Ed, 14
When joining a virtual meeting you should:
a. Keep quiet because no one cares if you are present
b. Announce yourself
c. Multi-task because there is a lot of work to do
d. Sign on late, it’s okay because someone will tell you what you missed
b. Announce yourself
“Practicing a consistent commitment to sharing all the information they have and share the complete information up front” demonstrates WORK GROUP COMMUNICATION through which TEAM NORM?
a. Excellence
b. Respect
c. Integrity
d. Commitment
c. Integrity
Name two characteristics of being an effective team member:
a. Collaborating
b. Signal when you are finished speaking
c. Demonstrating Respect
d. Use the chat box to speak in virtual meetings
b. & d.
These 7 topics or chapters were identified focus areas in the TMS activity “Establishing ______ Goals and Responsibilities and using Feedback Effectively” for Workgroup Respect.
Characteristics of effective _____ goals;
Identifying _____ member roles;
Assessing the competencies of _____ members;
Assigning roles to ______ members;
Clarifying expectations about _____ responsibilities;
Giving effective ______ feedback;
Receiving feedback in a _____
What is the missing word from all of the above statements?
a. Group
b. Project Manager
c. Analyst
d. Team
d. Team
The celebrity who annoys you the most, who answered Gilbert Gottfried
Melissa
VA’s platform for virtual meetings is:
a. Skype
b. WebEx
c. Teams
d. Tin cans attached by string
c. Teams
Which of the following can a person do to improve the quality, tone, and expression of his/her voice:
a. Slow down
b. Breath
c. Watch your posture
d. All of the above
d. All of the above
In a skype meeting, which one of the following is a good way to communicate without interrupting someone:
a. Whisper lightly
b. Start whistling
c. Politely interject
d. None of the above
c. Politely Interject
Name 3 ways the HAIG Team reached out to others during FY20:
Horseracing
CSO Bagel Day
Fellowships
Initiated Roll Call Questions
The safe and cultural method of eating crackers in bed is to wear __________ instead of pajamas
a diver's suit
When meeting virtually:
a. Signal when you are finished speaking
b. Speak as quickly as you can because time is limited.
c. Don’t wait to speak because you want to win the debate
d. Use the chat box to communicate with the team when appropriate
Both a. & d.
Approximately what percentage of human communication comes in the form of non-verbal communication and tone of voice?
a. 60%
b. 30%
c. 90%
d. 10%
c. 90%
When HAIG team members perform WORK GROUP COOPERATION as “being accountable for their individual contributions to the team”, they are demonstrating this TEAM NORM.
a. Excellence
b. Commitment
c. Respect
d. Integrity
b. Commitment
Identify the 2 Team Norms defining Respect:
a. Practice a consistent commitment to sharing all the information they have and share the complete information up front.
b. Value and treat every team member and their contributions with respect.
c. Agree to disagree, but when a decision has been made, move forward collaboratively.
d. Strive to achieve the best possible product serving the Veteran and the VA mission.
b. & c.
What is the most common toothbrush color?
Blue
When leading a virtual meeting:
a. Take role call
b. Type so people will know that you are working
c. Prepare a meeting agenda
d. None of the above
a. and c.
Following a HAIG team members pitch of a need for a useless gadget, a HAIG audience focused on the speaker, understood the message, and comprehended the information. This demonstrates which type of listening?
a. Selective Listening
b. Active Listening
c. Passive Listening
d. Focused Listening
b. Active Listening
Name one method of engaging other team members on a virtual conference call?
a. Ask for additional input
b. Speak as quickly as you can because time is limited
c. Take roll
d. Scream their name
a. ask for additional input
What 3 key tips encourage not talking over each other in the next staff meetings?
a. Start talking and stop if others begin talking.
b. Provide a verbal signal (i.e., “Thank you’, “done”, “go”, “other ideas?”) when done talking
c. Pause for others to talk
d. Utilize the chat box to signal when desiring to talk
b., c. & d.
When answering the question What is the one food you wouldn't want to give up who said anything Mexican?
Denise