When to the store and...
Got Charge twice...
Duplicate transaction
Im able to find the KB articles for the dispute team
Risk Operations
Where is the bin number located
First 6 numbers in front of the card
Name 2 banks that support BHN products
Meta and peoples trust
Gaby
I don't recognize this...
Unauthorize activity
What is the name of the folder to create a CS case
Customer service
what does it mean when the cardholder is "unregister"
No name or address is listed
when are we suspending a card
by fraud registration
What LOB do you belong too.
Disputes
Is not working, it's broke...
What is the name of the folder to create a DS case
Dispute case management
What tool will help me flag a transaction
Keystone
Title name for KB0018051
Standard Gift - North American - Replacement/Suspending/Block - Process
Two fathers and two sons are in a car, yet there are only three people in the car. How?
They are a grandfather, father and son.
Cancellation of service/Merch/Hotel
Mention 4 actions that we are able to perform in CSM?
star favorites
search for KB articles
review previous history
When a card will be blocked but not replace
at $0 balance
system to review card information
Keystone
What is BHN
I got charged more than the original price!
Overcharge
What is sharpen
The tool to take calls
which is the status and reason when blocking a card
Blocked - Risk review
what is the opening script
Thank you for calling the dispute team, My name is..... how may I help you todayy?
It belongs to you, but other people use it more than you do. What is it?
your name