RISKS
The lighting at wy workstation is bad for my eyes.
What risk category do I fall under?
Ergonomic Risk
What is Competency # 1?
Occupation & Training
I do not belong to Corporate Image:
Media Coverage
Cohesive Partnerships
Dress Code
Cohesive Partnerships
Besides opening your computer, I should be the first thing you do when you arrive at work.
Check emails
Listen to your phone messages
Balancing work and school can cause what type of risk?
Psychological or Psychosocial Risk
How many English courses/writing competencies do you have?
Five (5)
What should be the first thing to do when a client comes in VERY upset?
Try to calm them down
I am an effective piece of paper that circulates a message around the office.
MEMO
Besides Secretarial & Accounting, name 5 trades that are offered at Nova.
Auto Mechanics
Hairdressing
Interior Decorating & Visual Display
Home Care
Residential & Commercial Drafting
Welding & Fitting
Carpal tunnel is associated with what risk?
Ergonomic Risks
What are the 5 English written competencies?
Proofreading
Quality of Written English
Business Texts in English
Business Correspondence
Following-Up on Business Correspondence
What is the result of creating excellent customer service?
It creates satisfaction, loyalty, and retention.
Trust
What does it mean to be flexible?
YOGA giggles....
Be open to change your schedule to accommodate others when possible or if needed.
Let go old habits and get with it
What does DVS stand for?
Diploma of Vocational Studies
Name 3 biological risks
Infections
Flu / Cold
Ventilation / Air Condition
Sneezing
In which competency, will you learn about Office Supplies?
Technical Support
What are the 2 forms of communication?
Verbal & Written
I am THE most important thing to do when you compose business correspondence.
PROOFREAD
What colour is a CRCS?
Pink
What danger do I represent if someone is using an inappropriate step-ladder to file boxes?
Health & Safety Manner
My competency deals with Retention Schedules
Document Management
Name 5 types of written communications
Letter
Memo
Report
Email
Minutes
Brochures
Newsletters
Slideshows
In the disadvantages of this occupation when dealing with difficult colleagues, the term "thicker skin" is used. What does this mean?
Ability to keep from getting upset or offended by the things other people say and do.
What is Nova's complete address?
70 Maple Châteauguay QC J6J 3P8