Tools
What tool is used to look up Carrier Contact information?
Optimus
Once I leave a voicemail, how long should I wait to come back and give the carrier a call?
2 Hours
Where can you find your schedule?
Daily check - Schedules
What does FMC do for us?
Allows us to look up the drivers for the site we are responsible for
What tool is used to look up and download the list of drivers you are responsible for?
FMC
Where am I going to paste my excel columns to?
Quip Working Sheet
How do I know what group I'm in?
Daily Check, Schedules, Groups will be listed there
What does Optimus do for us?
It allows us to look up Carriers Contact information
What tool is used to login for the day and make a call?
Amazon Connect
How many sites does everyone have per day?
4
How do I know where my working sheet is for the week?
It allows us to clock in for the day, take calls, and make calls to Carriers
What is the tool used to onboard drivers into Amazons Internal Portal?
People Portal
what is the LAST thing you will focus on at the end of the day?
Emailing security sites
Amazon Chime! drop a message in our team chat
To get badges made for 3rd party drivers coming onto Amazon warehouse sites. We will be responsible for the pre-work that is required for security to properly print out a badge for drivers coming in.