Misc 1
Misc 2
Misc 3
Misc 4
Misc 5
500

______________ is required on every page of a fax or mailed correspondence.

What is Full SSN and name

500

Claimant needs to verify their identity, they ________________

What is go to on.ny.gov/idme

500

I have not worked since January of 2020 when I was first laid off and now my claim expired.  Did I meet the 10XBR?

What is NO - you need to have worked after your initial LDW

500

When comment log shows 406's were taken but claimant hasn't been paid, there are no holds, I _____________________

What is check KW for them, if they are there, I add them to my Tally sheet, if they are not, I take them and add to my Tally sheet

500

Daily I check my Regulatory University for ________________

What is lessons due in the next 30 days and complete them?

500

A claimant is asking for me to do certifications for April and May, I __________________

What is check to see if complete ID.me, if yes, take the certs, if no, refer them to ID.me?

500

ID.me email mismatch and it's been over 14 days, I _______________

What is an email to my manager for the ID.me email mismatch?

500

There is a Break in Claim control hold and the issue ACIC is posted in the adjudication window, I _______________________

What is follow adjudication script and leave control and issue posted?

500

My claim expired 2/21, we will do O/C test with _________________ for eff date

What is 2/15

500

EAD refers to ________________

what is Employee Authorization docs

500

My lunch is for _____________ and must be taken between _______________.

What is 31-33 minutes and 11:30 - 1PM

500

Claim has a New Hire Block - claimants needs to _________________

What is complete questionnaire either thru the online portal or by calling the New Hire line?

500

TRUE or FALSE - SIDI/IBIQ show wages in TN, I advise claimant to call Tennessee.

What is False?

500

I see the New Hire block on a partial claim in RIC, I ________________.

What is finalize the claim, advise the claimant to go online and complete the questionnaire for New Hire block to be removed or they can call the Integrity Line?

500

Call comes in on the 1099 Dispute line and they are not calling regarding their 1099 I _________________________

What is have them disconnect and call back choosing Option 9 to bypass the 1099 line

500

I can start to log in as early as ____ for my 8 am EST shift.

What is 7:50 am?

500

When referring to Quarters, 2/20 is _______________________

What is April, May and June

500

When I need my manager to send an email to the banking unit regarding their Keybank card I include ____________________ in the email

What is SSN, ID and address verified?

500

Keybank has frozen my debit card  so I set up direct deposits - I then can receive my payments

What is no, I still need to send in 3 forms of ID and address verfication.

500

Reject 31 refers to ____________________

What is exceeds MBA (Max Benefit Allowance)

500

FTR-REF - claimant certified incorrectly, I will post the comment log "per p/c from claimant, did not refuse work w/e mm/dd/yy and ______________________

What is send an email to the managers for adjudication to withdraw the NMD, delete any controls and release held certs?

500

There are 4 things I need to verify before I can work the claim and they are ________________

What is SSN, Name, DOB and MMN

500

IF I need to send in 3 forms of ID, what is the 1 that is required and cannot be substituted?

What is Soc Sec Card

500

Claimant is asking for a PIN reset, I must verify _________________ before I can reset it

What is SSN, Name, and MMN?

500

Claimants was to certify for benefits for the weeks he missed in January, I ________________

What is advise claimant to submit a request via fax or mail?

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