Policies & FAQs
We will no longer sell what services moving forward.
What is Video only, Video & Phone, and Phone only?
A discount that a customer receivers for signing up for Autopay and E-Billing
What is AutoPay + EcoSave?
Locals+ was formally know as what?
What is Limited?
How many internet packages will we offer with Straight Up?
What is 4?
The date of soft launch.
What is December 8th?
An additional $15 discount that applies when signing up for video service.
Internet + TV Discount.
What is Family+?
An internet package that has usage based billing.
What is Base Internet?
A customer in a legacy speed market will be eligible for which HSD offers?
What is Base Internet and Unlimited Fast?
A fair price point that does not expire.
Select is now called what?
Entertainment +?
What is WiFi Your Way
A legacy customer must do this in order to qualify for the HSD promotion.
What is upgrade their existing speed?
These locations will receive an additional loyalty credit due to their competitive nature.
What is New Hampshire & Connecticut.
Name the experience that includes a TiVo DVR?
This service must now be sold with all new sales.
What is internet?
A Straight Up customer will pay this to place their account on seasonal.
What is a flat rate of $15?
What is $19.99?
When should you sell the Entertainment+ tier?
What is as a back pocket offer?
WiFi Your Way includes the Gateway, WiFi Your Way app and what else?
What is 2 Superpods