Our Purpose
Our DNA formula will help us deliver on our purpose!
What is our Purpose?
Re-inventing the customer experience
Name 4 of the top 10 above the line behaviors
King of my castle, Powered Up, A-Grade Nectar, Clean as a whistle, Kudos, Bending over backwards, Execute with speed, Chisel your future, Breakthrough, E-specially for you.
Name the underline characteristics of "Skoro koro"
Ineffective systems and procedures
Manual Process
Duplication of Efforts
Inhabiting processes
In order to embrace the future world of work, we inspire to create teams who are?
Brave, Resilient, Engaged and Focused
Complete the phrase..
we innovate solution for how people...
Live, Work & Learn
What are the underline characteristics of "King of my Castle"
Customer First
Responsive to customer needs
Doing what is best for the client
Customer at the core
Treat each customer as the only customer
Name the underline characteristics of "Toxic Chefs"
Negativity
Spreading doom and gloom
Overly pessimistic
Poisoning the system
Lowering moral
Name the underline characteristics of "Bending over backwards"
Service Excellence
Delivery Excellence
Reliable and dependable
World class service delivery
Action and Execution
Care in everything we do
Name the underline characteristics of "All talk no action"
Over commit, under deliver
Selling products/services that we cannot support
Empty promises
Failing to do what you say you will do
Complete the phrase..
We take care of technology so that our clients...
Can focus on their clients needs.
True/False
Over 7500 employees took part in the DNA survey
False
Name the underline characteristics of "Powered Up"
Empowering and Entrusting our people
Enabling staff
Building Trust
Listening to feedback
Make people feel as if they belong
Staff involvement and inputs
Name 4 of the below the line behaviours
Communication breakdown, Skoro koro, Angazzi, 'Meh', Castaway, Toolless, Vacuum sealed, Silo-tude, Toxic chefs, All talk no action.