Business Idea
environment
marketing
staffing
100

1     Employees at a chain of stores in the UK receive a share of the business’s profits. This is an innovation in:

business culture.       business processes.

marketing.                 products.


 business culture

100

What does SWOT stand for

Strengths, Weaknesses, Opportunities and threats

100

What allows a business to outperform similar business in the marketplace

positioning                       market segmentation

competitive advantage      outsourcing

competitive advantage  

100

Advantages of internal recruitment

•Current employees can advance their career, this improves employee morale

•Business already knows the employee’s skills and attributes.

•Recruitment costs are low

•There is no need to dedicate time and resources to induction

200

What is a business concept?

The business concept is the idea behind a business. This idea can come from an existing product or from a new product or service. The business concept is what owners and managers use to build the business

200

5     How might businesses be more responsive to consumer needs?

using ‘just-in-time’ inventory systems

bringing products to market on time

segmenting the market

giving employees a share of the profit


bringing products to market on time

200

What dimension of quality refers to when a product meets expected standards?

aesthetics                                conformance

durability                                performance

    conformance

200

Disadvantages of External Recruitment

•Little is known about the new employee.

•There is a greater cost to recruit externally.

•New employees need time to adjust to a company

•Career advancement for current staff is limited, this could have a negative effect on employee morale

300

What are the 7Ps?

Price                Processes 

Place                People

Promotion         Physical Evidence

Product

300

4     Which of the following statements shows innovation in business?

developing a new marketing technique to influence consumers

using tried and tested business processes

using market segmentation

offering consumers a low price

developing a new marketing technique to influence consumers

300

Equal Opportunity Act aim to protect people from?

The Equal Opportunity Act aims to prevent discrimination in the workplace. This includes sexual harassment, victimisation and bullying.

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