Dropship
When item is ordered through ABC and the product is sent to the customer directly by the manufacturer.
True or False?
True
ABC has ____ DC.
26
What is your name?
whatever your name is lol
A dropship with no forms required and no additional action needed is coded as item Category ____ automatically.
ZTAS
ABC is one of the world's largest pharmaceutical services companies serving ONLY local markets with a focus on the pharmaceutical supply chain. True or False?
False
Cost is $50 + courier fees.
Hot Shot Order
Non-refundable and Non-Returnable. True or False?
True
Headquarter is in....
Chesterbrook, PA
How do you close a case?
Macros
Always confirm the item and quantity, but never guarantee the _____
The Pricing
Name of CEO
Steve Collis
Anytime a third party has to be contacted, you must ________.
Create a case
Used when the customer would like to order an item, Home Health Care items, not drugs, that ABC doesn't carry.
Drop Ship No ABC Item Number / ABC Central
Set of 5 Guiding Principles:
Put people first. The rest will follow.
Be apart of the solution.
Tel the truth, tell it fast.
Be bold and stay humble.
Celebrate individuality. Act as a community.
Begin the day logging into these systems:
Avaya Communication
ABCForce
Command Center