Hotel Amenities
What are the pool hours and occupancy limit?
9am - 10pm. 3 people per body of water.
Does the hotel allow pets?
Yes, $35 per pet per night. 2nd & 5th floor only.
Do employees/guests need to wear masks?
Yes, at all times in common areas within the hotel.
Is there a shuttle into town?
Yes, town shuttle leaves from Mountaineer Square every 15 minutes.
Does 9380 except cash?
No. Debit or credit card only. ATM outside of restaurant.
What are the gym & spa hours?
Gym is 6am - 8pm. Spa is 9am - 5pm.
What is the hotels cancellation policy?
Do I need to wear a mask while skiing?
Only in lines and public areas. Not while you are physically skiing.
Are there shuttle services to/from the airport?
Yes, Dolly's shuttle and Alpine Express.
What amenities can guests charge to their rooms?
Elevate shop and Spa charges.
Does 9380 offer room service?
No. Pick up or dine in only.
Is smoking allowed in the hotel or guest room balconys?
No smoking in the hotel.
Do I need to wear a mask in town?
Yes, on elk avenue and in all restaurants/shops.
What are 3 winter activities for guests besides skiing?
Snowmobiling, snowshoeing, ice skating, nordic skiing, etc.
Are dogs allowed on the town shuttle?
No.
How much does ski/bike valet cost?
Its complimentary!
Is parking free?
No, $20 per night per vehicle. All parking in Mt. Crested Butte is paid or permit parking.
What is 9380's allowed occupancy?
50% indoor seating. Same for all restaurants in Crested Butte.
Do any restaurants deliver?
Yes, Mikeys pizza, Secret Stash, Brick Oven (all Pizza restaurants?
What is the resort fee?
It covers the complimentary ski valet, hot tubs/pools, wifi, etc.
Do we have laundry machines at the hotel?
Yes, on the 2nd floor by employee housing.
When do we take a guests full deposit for their stay?
14 days prior to their arrival.
What of our amenities are closed due to COVID?
All amenities are currently open.
What is our elevation at the hotel?
9380
When do you need to apply the OTA Prepaid on a guests reservation?
For EVERY Expedia & Hotwire reservation.