CMA'S COLONIAL SUBARU JEOPARDY

2021 CROSSTREK

10

WHAT IS THE CITY AND HIGHWAY FUEL ECONOMY (MPG) ON THE 2021 CROSSTREK?

27 CITY

34 HIGHWAY

20

NAME THE 2 THINGS ON THE SUBARU CROSSTREK FEATURED ON SUBARU.COM AS "THINGS THE COMPETITION CAN'T TOUCH"

182 HORSEPOWER WITH STANDARD AWD

MORE INTERIOR VOLUME THAN THE COMPETITION

30

WHICH TWO MODELS OF THE 2021 CROSSTREK FEATURE THE 182 HORSEPOWER SUBARU BOXER ENGINE?

SPORT

LIMITED

40

WHICH MODELS OF THE 2021 CROSSTREK COME STANDARD WITH FOG LIGHTS?

PREMIUM

SPORT

LIMITED

HYBRID

50

NAME ALL 9 EXTERIOR COLOR OPTIONS ON THE 2021 CROSSTREK

CRYSTAL BLACK
COOL GREY KHAKI
HORIZON BLUE
ICE SILVER
MAGNETITE GREY
PURE RED
PLASMA YELLOW
CRYSTAL WHITE
LAGOON BLUE

CMA TRIVIA

10

HOW MANY BRANDS ARE REPRESENTED UNDER THE CMA UMBRELLA?

17

20

WHAT ARE THE ABC'S OF CMA?

ASSOCIATES

BRANDS

COMMUNITY ADVOCATES

30

IN WHAT YEAR WAS CMA INCORPORATED?

1924

40

WHAT BRAND IS MOST REPRESENTED BY CMA?

SUBARU

50

WHAT YEAR WAS THE ESOP (EMPLOYEE STOCK OPTION PLAN) PUT INTO EFFECT?

1979

8 CORE INFLUENCERS

10

BUILDING SO MUCH VALUE THAT A CUSTOMER FEELS COMPELLED TO PURCHASE FROM YOU IS AN EXAMPLE OF WHICH CORE INFLUENCER?

OBLIGATION/RECIPROCITY

20

READING CONSUMER REVIEWS TO HELP MAKE DECISIONS IS AN EXAMPLE OF SOMEONE WHO NEEDS_________ ________

SOCIAL PROOF

30

DOING WHAT YOU SAY YOU ARE GOING TO  DO WILL APPEAL MOST TO SOMEONE WHO IS INFLUENCED BY ____________ __________

COMMITMENT/CONSISTENCY

40

A CUSTOMER WHO SAYS, I'M JUST GOING TO WAIT UNTIL NEXT MONTH, WHEN THE INCENTIVES GET BETTER IS THE PERFECT EXAMPLE OF THE __________ ___________

EXEMPTION PRINCIPLE

50

WHEN YOU ASK A CUSTOMER FOR A LARGE DOWNPAYMENT, EVEN THOUGH THEY EARLIER STATED THEY PLANNED NOT TO PUT MONEY DOWN IS AN EXAMPLE OF THIS:  ___________ ___________

CONTRAST PRINCIPLE

SELLCHOLOGY PEOPLE 101

10

OVER THE PAST 10 YEARS, THE CLOSING RATIO OF A CAR BUYER HAS __________

DOUBLED

20

IF YOU ARE TO BE SUCCESSFUL, YOU MUST TREAT PEOPLE HOW?

THE WAY THEY WANT TO BE TREATED

30

IF YOU ARE TRYING TO LEARN TO THINK LIKE YOUR CUSTOMER, WHAT QUESTION SHOULD YOU ASK THEM?

WHAT MAKES A GREAT SALESPERSON TO YOU?

40

WHAT ARE THE 4 MAIN PERSONALITY TYPES OF CUSTOMERS YOU WILL WORK WITH AT THE DEALERSHIP?

DRIVEN

ANALYTICAL

RELATIONAL

INTUITIVE

50

IF YOU LEARN TO F.A.R.M, YOU WILL BE ABLE TO RECOGNIZE YOUR CUSTOMER'S ________ _________

LEARNING STYLE

ACRONYMS

10

F.A.R.M.

FEEL

APPEARANCE

RECOGNIZE

MULTI-MODAL

20

P.D.I

PRE-DELIVERY INSPECTION

30

GAP

GUARANTEED ASSET PROTECTION

40

ESDAT

EYESIGHT DRIVER ASSIST TECHNOLOGY

50

CODE-4

CARING OWNERS DELIVERING EXCELLENCE EXCEPTIONALLY WELL WITH ENTHUSIASM AND EMPATHY