2021 Planning
2020 QA Events
Guess Who
Chick-fil-A
100

This Project Team will be added to QA in 2021.

What is the Team Development Project Team?

100

This QA analyst was promoted to team lead.

Who is Joe Blanton?

100

This person added another person to his/her nuclear family.

Who is Stan?

100
Chick-fil-A opened restaurants in this country for the first time.

What is Canada?

200

This Competency saw the least amount of improvement in 2020.

What is Issue Diagnosis?
200

The QA team received a new one of these. The person who filled this role is the newest member of the team.

What is a team lead?

200

This person relinquished ownership of a house and a dog.

Who is Nicole?

200

Chick-fil-A has 2,413 of these.

What are corporate staff members?

300
This team is joining Chick-fil-A HELP and could affect QA in 2021.

What is Chick-fil-A CARES?

300

The QA team completed 1,059 of these so far this year.

What are competency reviews?

300

This person acquired a new dog.

Who is Sonal?

300

For only the second time in company history, operators and staff met together for this.

What is a cruise?

400

HELP's average for November 2020 for this was 92.91%.

What is the Compliance Scorecard Review?

400

At the beginning of quarentine, each QA member received one of these from the QA Culture Team.

What is a care package? (Including contents within)

400

This person hosted a Chick-fil-A ADP on his/her driveway.

Who is Amanda?

400

James, Ashley, and Brent are members of what generation of the Cathy family?

What is generation 3?

500

This category in the Value Effort Analysis help to achieve "quick wins".

What is the Low Effort, High Value Category?

500

These were the three QA project/subteams of 2020.

What are AI, Planning, and QA Culture?

500

This person was a team favorite when playing pictionary.

Who is Tavon?

500

These are the only states that Chick-fil-A does not have a restaurant in.

What are Vermont, Hawaii, and Alaska?

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