Do Not Call List
What do you list a customer under that DOES NOT want to be contacted?
Pick Up Process at the store
What is Express Up?
SSP
Where do you perform HUPs/NACs?
5's
What is required for a perfect OTE Score?
Cashback
Book an Appointment
What do you put a customer under that wants to visit the store?
Open Orders
Where do you see current orders?
Offline Agreement
How do you pull up a OS transaction?
OTE Bonus
What is payment for hitting OTE for the quarter?
Eastgate
Where is Cameron going to be SM?
Opportunity
What do you call an interested customer?
Find Orders
How do you look up all previous orders?
Phone Number/Name and Postal Code
What is required to enter a customer's account?
How many questions are you graded on for OTE?
Mazda
What is Brandon's car make?
SMS In Progress
RSG
Who do you call to cancel an order?
Message Centre
Where do you see current open tickets/updates?
Own The Experience
What does OTE stand for?
5G
What is the new telecom network?
A Lead
What is a customer YOU add to your Statflo?
STOREPICKUP
What is the Jarvis SKU?
Digital Document Management
Where do you see signed documents for compliance?
Qualtrics
What is the OTE Portal?
Mike, Cole, Hadeel
Who are OP MOD's?