Planning and Performance
Staff strat planning day, staff and client surveys, surveys to community partners to develop 5 year CHC goals
What is operational planning?
Student selection and intake process
What is the student policy?
volunteer job descriptions, interview, police check, orientation; recruitment from programs/lived-experience
What is volunteer recruitment?
harm reduction, shelter outreach, Healthy Kids campaign, participation at advocacy tables
What is health promotion and capacity building?
self-management teams, group medical visits, exercise programs (now virtual), client involvement measured on annual survey
What is self-management?
Aboriginal-lead training, provided to at least all staff at North and KP sites
What is Indigenous Cultural Safety Training
learning objectives/competencies reviewed w preceptor, exposure to multiple areas of CHC
What is student orientation and experience?
# programs, # volunteers, #kms driven, # volunteer hours
What is volunteer program evaluation?
health promotion programs, diabetes prevention program, harm reduction
What are illness prevention programs?
client safety incidents reported, documented, categorized, learned from
What is the clinical safety incident policy?
Self-identification and collection of socio-demo information, 'We ask because we care', equity training, Bridges out of Poverty, traditional healing referrals
What is understanding of Aboriginal cultural contexts?
Main preceptor assigned, orientation schedule developed
What is student supervision?
Data collected from volunteers is used to make...
What are improvements?
Hep C/STI screening, depression screening, PAR-Q for exercise, diabetes screening, cancer screening, cardiac stress testing
What are illness prevention strategies?
Folks with experience using services help develop/lead programs
What is lived-experience?
Annual client surveys, EQUIP study, verbal feedback from participants
What is evaluation of cultural safety?
Student competencies assessed and formal evaluation completed
What in a student evaluation plan?
There are approximately 100 of these at the CHC
How many volunteers does the CHC have?
What is a system for follow-up?
Who is Bel and Leah?!?!
Overview of CHC, HP overview, client R&Rs and privacy info
What is the orientation process?
Student RD, MD, RN/RPN, Social Service Worker are examples of what
What are student placements?
People we could not live without!
Who are volunteers?
'The Doctor is in', Diabetes prevention program, CATI guidelines, Senior Fitness training, master your health, overdose prevention
What are evidence- and equity-informed health education strategies?
Who is the dream team?!?!