Core Values
Starts With P F
People First
What addresses do we need to start service?
Service address and Mailing Address
How many unkept arrangements keep one from having another?
3 over a period of 365 days
Turn on after hours
$165.00
DHHS
14 days
Starts with E T
Ethical Treatment
What is a very important to have at the top of a Service Application
Name
how long can a payment arrangement be?
up to 7 months
Non-pay reconnection fee
$60.00
CACS
30 Days
Starts with K
Knowledge
What numbers do we need to start service?
Phone number, Social Security number, Drivers license number.
On average what is the standard first payment required to make an arrangement?
Half of total balance
Application fee
$10.00 per commodity
Salvation Army
14 days
Starts with C
Commitment
What may be required to start service at an address?
previous balance and lease agreement
B25
Cust Requested service investigation on meter read
St. Vincent DePaul
21 Days
Starts with E S
What do we need to look up someones social on UE
Date of birth
What screen do we make arrangements on?
R31
AMI opt out one time fees (just need one out of 4)
Electric $115.00
Water $125.00
Electric & Water $190.00
Electric, Water & irrigation $315.00
Tri County Office on Aging
14 days