Support, monitor and maintain the technology of the workplace and respond to requests for help from users in the business.
What is technical support?
Business unit responsible for front store retail sales as well as pharmacy consultation and packaging services.
What is CVS pharmacy?
Software robots that mimic and integrate human actions within digital systems to optimize business processes.
What is Robotic Process Automation (RPA)?
Responsible for ensuring the team lives agile values and principles and follows the practices that the team agreed they would use.
What is a scrum master?
I've performed in Mark Morris's production of The Hard Nut at the Brooklyn Academy of Music.
Who is Royta?
Responsible for the planning, development and installation systems or new technology within the business.
Business unit responsible for the management of pharmaceutical benefits.
What is CVS Caremark?
Type of bot where decision making and/or user input is required, such as desktop automation. These software robots work at an employee's workstation and are triggered by two situations: a user's command and instances were Robots need input from the user to continue a task.
What is an attended bot?
Visual workflow tool consisting of multiple columns. Each column represents a different stage in the workflow process.
What is a Kanban Board?
I wish I could say I fought a bear but I was once attacked by the most vicious fire ants.
Who is Asala?
Involved in a technology project at any stage of the project lifecycle. You can find yourself pitching for a contract, refining a specification to implementing systems for external clients.
What is a technical consultant?
Business unit responsible for coordinating the distribution and even administration of certain pharmaceuticals like injections or infusions.
What is CVS Specialty?
Part of artificial intelligence that allows computers to understand, interpret, and mimic human languages.
What is natural language processing (NLP)?
Timebox during which development takes place. The duration may vary from project to project and is usually fixed.
What is an iteration?
I love going on hikes!
Who is Jennifer?
Looking for ways to improve the processes and business operations using technology.
What is a business analyst?
The business unit that provides on-site care for several acute non-severe conditions.
What is CVS Minute Clinic?
A department within a company created early on in the RPA rollout to support the implementation and ongoing deployment of RPA. This team uses RPA tools and technical experience to identify and manage ongoing RPA implementation. This team should include members from multiple departments across an organization.
The division of work into fundamental increments, after consulting with a customer and determining a product.
What is a user story?
My favorite animal is a lamb because it's floofy.
Building the infrastructure behind websites. This is quite a technical role with the requirement to code and program.
What is a web developer?
Business unit responsible for management of health benefits and payments.
What is Aetna?
Software that singles out letters and symbols in PDFs files, images, and paper documents that enables users to edit the content of the documents digitally.
What is optical character recognition (OCR)?
At the end of each iteration, the team adds up effort estimates associated with user stories that were completed during that iteration. A representation of how fast work is being completed.
What is velocity?
I know how to ski.
Who is Elaine?