Troubleshooting
IFIT Employee Resource Page
Consoles
100

tap 10 times 

wait 5 seconds 

tap 10 times again in same spot


What is entering privilege mode?

100

Icon International Phone numbers (where are they on the employee resource webpage) 

What is the home page? 

100

Camera installed in embedded tablet 

What is a royal wolf? 

200

Is the problem occurring in manual mode or just in IFIT? 

What is step one of trouble shooting? 

200

Wolf: 2.6.46.2203

BLE: 2.6.46.2204

Fusion: 1.6.4.223

Legacy: 2.18.23

What are the latest version numbers? 

200

Bluetooth Button is shown on console 

What is a BLE? 

300

Chicken McNuggets and Big Mac 

Ma'am this is not a McDonald's drive thru

300

I want a vacation what page do I fill out a time off request in? 

What is the home page? 
300

Only for one type of bike and nothing else 

What is a TDF 
400

Privilege mode 

settings 

date & time 

Uncheck automatic 

set correct date/time/timezone

recheck automatic 

powercycle the machine 

What is adjusting the time stamp 

400

$396 - MSRP

$300 - iFit CS Early Renewal/New Sale Discount - 15% commission

$275 - Save Sale/Cancellation Discount - $20 commission

What is the plan pricing and discounts for family plan yearly? 

400

Insert card for wifi 

What is a module 

500

1)Enter privilege mode 

2) Swipe up and hit the circle button with dots 

3) Select "got it" 

4) Hit the white circle with 6 dots 

5) Select settings 

6) Select back up and reset 

7) Select factory data reset 

8) Select reset tablet 

9) Select erase everything 

10) reconnect to the wifi and log in the the ifit 

11) powercycle 

What is a factory reset 

500

Live workouts schedule link 

What is the royal wold drop down page 
500

3 buttons on console 

Center button has a button with a house, a button with 3 lines and a button with a back arrow

What is a legacy 

M
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