Recognition
Engagement/Culture
New Business, Fall-Off & Churn
History
100

These top performers qualified for President's Club in 2020?

Who are: 

Jake Twitchell - PR $3,558,203

Tiffany Pendleton - CR $4,302,656

100

This 4 letter acronym describes your personality type, according to Myers Briggs.

What is: 

example: ESFP
Extrovert Sensing Feeling Perceiver

100

*This is the divisional goal and team goal for fall-off percentage?

What is: 35%

100

*This number signifies the best GM year ever on URN?

What is 

2019 $8,911,181 

5,521 days booked

Current Goal: $8,389,000

200

*These were the accomplishments of Melissa Larsen in 2020?

What is: 

Melissa won the CHLT award for October

Melissa won the Q4 CHLT award-this is really huge!

Completed 5,127 tasks in 2020

Sent 1,985 Letters

194 Reimbursements

Winning at life

200

These four values form the foundation of how CHG does business?

What are:

Putting People First 

Quality & Professionalism 

Integrity & Ethics 

Growth 

Continuous Improveme

200

*This form on losing clients and bringing on new clients is described as what?

What is: Churn

*Did you know there were 31 clients we worked with in 2019 that we DID NOT work with in 2020.

In 2018, we worked with 61 clients, 2019 we worked with 70 clients and 2020 we worked with 56 clients.

200

Who was able to retain more Nephrology business in 2020? WBY or CompHealth?

What is: 

CompHealth 

2020 CompHealth -10%

2020 WBY -30%

300

These resourceful innovators had the most new clients and new providers worked in 2020? 

Who are:

Brandon Soelberg - PR 

Tiffany Pendleton - CR

300

Share an example of being Personable that demonstrates this CompHealth experience?

What is: 

"Answers may vary"

300

+ This was the #1 reason for fall-off in 2021?

What is: 

A. Bad Fit - Interpersonal Concerns

B. Physician Commitment

C. Hospital Privs Delayed

D. COVID - Act of God


300

*This is the percentage or ratio of Urology days booked compared to Nephrology days booked? 

What is: 

64% Urology 3,084 Days booked in 2020

36% Nephrology 1,700 Days booked in 2020


Part of our strategy in 2021 is increasing our Neph days booked to 40%.

400

Which team mates had their best (Most GM generated) months ever in 2020?

Who are:

Allison Wallace - $85,960

Vinny Granados - $69,550 

T Ryan Morgan - $12,513

400

Share an example of how YOU contribute to this teams culture?

What is: 

"Answers may vary"

400

+ These are forms/methods of sourcing New Business?

What is: Examples

A. Definitive

B. White pages 

C. Referrals

D. Generating leads for PR's/CR's

400

This is the number of representatives we had on URN when we first became a team in 2014?

What is: 3

Did you know: We have increased the size of our team by 300% since then and will continue to grow in 2021.

500

+ Where did URN rank on YOY growth compared to the rest of the division in 2020? 

What is:

A. 28th

B. 2nd

C. 8th

D. 12th

500

This is the CHG mission statement?

What is:

  "CHG makes a difference in the lives of those we serve; our people, our providers and clients, and our communities" 

500

This strategy is now being implemented to help reduce the fall-off in 2021?

What is: 

CR and PR on a call with provider before/after the interview with client.

Leaders reviewing confirm calls

Physician Commitment was the #1 cause of fall-off in 2020.

500

This person set the all-time GM record on URN for a Physician Recruiter?

Who is: 

Jake Twitchell $3,558,203

Crushed Jenny Garcia's record of $3,441,432 set in 2016

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