Features
Must Knows
Volunteer
General Trivia
Need Help?
100

What do you click on to edit personal information?

The "MY PROFILE" tab.

100

Who is required to have a Volunteer Connection account?

All Red Cross Volunteers

100

Where can you look if you want to sign up to volunteer?

Go to the "OPPORTUNITIES" tab.

100

What are some things you can do as an officer on VC?

You can approve your members' hours and post events/notifications.

100

How do I get information to contact the IT desk?

MY NHQ ---> IT Service Desk

200

What is the function of the magnifying glass symbol at the top right?

It is a member directory search tool.

200

What are the two ways you can utilize VC?

On either the website or the app through a mobile device.

200

How do you enter hours for past events?

HOME ---> Add Hours and change the date to the date of the event.

200

What can you earn with 100+ logged hours?

Presidential Award

200

How do I invite others to VC?

HOME ---> Make Referral under "Invite Your Friends and Family!"

300

How do you view your past hours?

On the homepage, click on "View Previous Hours" under "Add Hours".
300

When entering hours, which type of hours should you always select?

"Worked"

300

Where can you get more information on logging in volunteer hours?

MY NHQ ---> Volunteer Hours

300

What is the limit to how many events you can sign up for?

None, you may register for as many as you'd like!

300

What should I do if my account is inactive and needs to be reactivated?

400

Where can you find your ID badge?

MY PROFILE ---> View ID Badge

400

How do you enter volunteer hours if the time is uneven?

Log in the amount of hours/minutes your actual time falls closest to.

400
How do you register for an event through the youth calendar?

"MY SHIFTS" ---> "All Youth NCCR"

400

What can you earn with 10 logged hours?

Free CPR/First Aid Training!

400

Where can I register a new Red Cross club?

MY CHAPTER ---> Red Cross Club Registration

500

How do you change your VC password and username?

MY PROFILE ---> Change Username/Password

500

What are the 3 positions all youth volunteers in Alameda County should be added to?

"Z County: Alameda", "East Bay All Youth", and your school-specific position (Ex. Member: American High School)

500

What are the three types of volunteer hours?

"On-Call", "General Availability", and "Worked"

500

What do the colors on the Youth NCCR calendar signify?

Orange=All Youth; Purple=Chapter Specific; Gray=Welcome Sessions (The color code of various events)

500

What do I write in the "COMMENTS" section when inputting hours?

This is usually unnecessary and not applicable to you.

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