Inquiry Calls 1
This must be verified on every call.
Social, Name, Address, Phone Number & PIN
The ending date for disqualification.
All 9's
The only non separation issue that the deputy can write a decision on if weeks have not been claimed.
65
These forms are completed if the claimant reopens their claim in error and blocks weeks.
Non-Late Filing B3's.
Used for name changes.
B41
How a claimant can change their address without a PIN.
Written Request
The end date for ineligibility.
The end date field will actually have a date.
What the claimant must do if the claim year had ended and they wish to continue to claim benefits.
File a new claim.
These forms are completed if we are trying to meet time lapse.
Emergency B3s.
Used if the claimant has a separation issue on the claim.
B60
The form/sheet used if an employer/attorney/etc calls requesting information on a claim.
Client Relations Desk Aide
The three ways that a claimant can file an appeal.
Online, by fax or by mail.
This will be either 1 - 100% or 2 - 50% if the claimant has an overpayment.
Offset
What the claimant must do if they want to appeal the effective date of an initial claim.
File an appeal against the effective date of the claim.
This form is used if the claimant has medical issues.
B14
This screen will show the issue and the status of the deputy's decision.
02
This form is completed if the claimant has a separation issue on their claim.
B60
The number of days the claimant has to file a weekly claim in order to keep the claim open.
28
The company used if the claimant needs an interpreter.
Propio
This form is sent if the claimant worked for an educational institution during the base period.
B25
This screen will show the payment status.
07
These numbers are internet created issues.
4000094, 4000095 and 40003001.
These forms are completed when the claimant wants to file back weeks after the claim has closed.
Late Filing B3s.
We cannot question this if the claimant goes through the verification process.
Gender
This form is completed for an overpayment.
BPC-62