It's All General
Participation in creating and supporting governance structures and systems should include:
A: The board of directors
B: Shareholders and suppliers
C: Human resources professionals
D: Both A and C
D: Both A and C
All of the following are examples of external recruitment except:
A: University recruitment
B: Skills inventories
C: Mail solicitation
D: Employment agencies
B: Skills inventories
Which interview method best reduces the possibility of discrimination?
A: Unstructured interview
B: Structured interview
C: Panel interview
D: Behavioural interview
B: Structured interview
A(n) _______ is a deliberate withholding of the labour supply.
A: Strike
B: Lockout
C: Indirect walkout
D: Forcible standstill
A: Strike
OHSA stands for:
A: Occupational Health and Safety Act
B: Occupational Hazard and Safety Act
C: Occupational Hazard and Sureness Act
D: Occupational Health and Security Act
A: Occupational Health and Safety Act
What does a mission statement describe?
A: What we want to achieve
B: Where we are going
C: What we do
D: How we behave
C: What we do
An interview based on a set of established questions is called:
A: Stress Interview
B: Situational Interview
C: Panel Interview
D: Structured Interview
D: Structured Interview
A bonfide occupational requirement:
A: is always illegal
B: reduces discrimination
C: justifies discrimination based on reasonable necessity of the job
D: prohibits selection through use of a protected characteristic (e.g., gender)
C: justifies discrimination based on reasonable necessity of the job
When a union is certified, the employer is _______ to bargain with it.
A: Wise
B: Obliged
C: Morally required
D: Legally required
D: Legally required
WHMIS stands for:
A: Workers' Hazardous Materials Information Sheets
B: Worker's Hazardous Material Information System
C: Workplace Hazardous Materials Information System
D: Workplace Hazardous Materials Information Sheets
C: Workplace Hazardous Materials Information System
Which of the following is not part of the group development process?
A: Forming
B: Storming
C: Performing
D: Reforming
D: Reforming
Turnover can be expensive. Which costs should be included in estimating turnover costs?
A. Exit interviews and severance pay
B: Recruiting and selection costs for replacement workers
C: Lost performance due to disruption and inexperienced employees
D: All of the above
D: All of the above
A lump sum paid to a terminated employee by the employee is called:
A: A termination settlement
B: A severance payment
C: A notice period
D: A basic earnings payment
B: A severance payment
When a dispute involves a neutral third party issuing a final binding decision, what process is involved?
A: Arbitration
B: Conciliation
C: Mediation
D: Dispute resolution
A: Arbitration
The employer conducts accident investigations primarily to:
A: Assign blame
B: Blame the supervisor
C: Blame the worker
D: Find the cause of the accident so that it doesn't happen again
D: Find the cause of the accident so that it doesn't happen again
A contingent workforce includes all except:
A: Part-time workers
B: Employees working overtime
C: Workers on fixed term contracts
D: All female employees
D: All female employees
Disadvantages of internal promotion include:
A: No new or fresh ideas are brought into the organization
B: The job advertised may require skills not currently available within the organization
C: Promotion of an internal employee could cause resentment amongst other employees, who may feel they deserve the post more than the promoted employee.
D: All of the above
D: All of the above
Halo effect refers to:
A: Tendency to rate all employees high
B: Tendency to rate weaker employees as average to avoid confrontation
C: Tendency to allow rating of one trait to bias rating of other traits
D: All of the above
C: Tendency to allow rating of one trait to bias rating of other traits
During collective bargaining, the area within which the union and the employer are willing to concede is commonly referred to as:
A: The collective agreement provision
B: The pattern bargaining area
C: The bargaining zone
D: The deadlock bargaining area
C: The bargaining zone
Accidents in the workplace are most likely caused because of:
A: A combination of unsafe employee behaviour and unsafe working conditions
B: Unsafe employee behaviour
C: A lack of safety devices on machinery
D: Negligence of safety inspectors
A: A combination of unsafe employee behaviour and unsafe working conditions