Legal/Regs
Services
How To
Epic
100

Our responsibility is to ensure this occurs with all patients in our care.

What is effective communication?

100

This is what we call the iPad used to access a remote interpreter.

What is Stratus?

100

This is the form you submit to request an on-site interpreter.

What is the Request form?

100

Choose the patient's communication preference from this list.

What is Preferred Language?

200

We use this to document a patient's refusal to use our interpreter services.

What is a Waiver?

200

Abbreviation for video remote and over the phone (audio) remote interpreter services.

What is VRI and OPI?

200

Online you can find resources and information about Interpreter and Language Access

What is the Interpreter Services webpage on MyProMedica?

200

Check this if patient needs interpreter services.

What is "Needs Interpreter"?

300

We must offer and provide these free of charge to deaf or limited English proficient patients and their companions.

What is a qualified, professional interpreter?

(Or, what is interpreter services?)

300

A way to contact a deaf person over the telephone.

What is relay service?

300

Use this to make a phone call to a limited English proficient person.

What is the toll free interpreter line?

300
The communication assessment is located where in the in the Epic record?

What is the Interpreter Communication tab (in Registration and under More tab)?

400

This is strongly discouraged, but the patient has a right to choose.

What is a non-qualified interpreter? (Family member, friend, bilingual staff member)

400

Type of appointment that can be anticipated and has a set time.

What is Scheduled?

400

Upon intake, do this to capture the patient's needs.

What is assess patient communication needs?

(And, select preferred language and needs interpreter field.)

400
If declined is checked, this will auto print, and available in 6 languages to inform patient of risks.

What is waiver?

500

Patient can refuse to use the Stratus, but has to have this....

What is a justifiable reason?

500
We must provide interpreter services for patients and their [fill in the blank]

What is companion?

500
Interpreter Services are available for telehealth visits. [True or False]

What is True?

500

This is the year when the ACA 1557 changed.

What is 2016?

M
e
n
u