APP+
When using this, a customer (or yourself) can get 3% cash back when buying any AppleCare+.
What is Apple Card?
We should be capturing this 100% of the time in every appointment.
What is Serial Number?
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Who is Ross?
5GB is free, but you can purchase extra iCloud Storage in these three sizes to ensure backups for customers.
What is 50GB ($.99/mo), 200GB ($2.99/mo), 2TB ($9.99/mo)?
What angle should demo Macs be set to at close?
what is 76 Degrees?
This is the number of incidents of accidental damage every 12 months.
What is Two?
Measured by DTA (Distance to Availability) this is one of 3 Goals for the bar this quarter. (DAILY DOUBLE)
What is Same Day Assistance?
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Who is Tim?
Automatic backups on iOS and iPadOS devices when the device is connected to power and this.
What is on Wi-Fi?
How often should the Apple Pencils be plugged into the demo iPads to charge?
What is every morning?
If a customers iPhone battery retains less than this of its original capacity, it will be covered with no service fee.
What is 80%?
Striving to get customer's devices back to them ASAP is this Q3 Goal.
What is Timely Repair?
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Who is Lex?
This is an easy way for friends and family to see, add, and comment on pictures.
What is Shared Albums?
These are two things with matching numbers that should be paired together at all times.
The service fee for a HomePod mini.
$15 plus tax.
Using empathy statements and probing, we try to relate and build rapport with our customers.
What is Human Connection?
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Who is Fabian?
Business customers are not the only ones who will benefit from using this as their files can be organized, tagged, changed, and updated across all of your devices. You can even share them with a private link.
What is iCloud Drive?
What App is utilized to communicate a damaged demo device to the visual team?
What is iPlano?
This is now how AppleCare+ takes care of Business.
Help Desk Support, OS Support, Enterprise Support.
The Amount of Business Leads expected from full time employees
what is 1 Per Shift?
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Who is Michelle?
Using this feature is an easy way for customers to quickly update information across all of their devices.
What is iCloud Syncing?