SMARTER VALUES Actions
Patient Accounts
Hospital Trivia
Patient Access
Health Information Management
Finance
Revenue Integrity
100

Seek clarification when necessary

What is Service driven with a strong work effort?

100

CWF

What is Common Working File?

100

Name the CEO

Who is Colene Daniels?

100

Never include this when typing in patient with more than one last name

What is a hyphen?

100

Offsite Storage Company

What is GRM?

100

The proportion of patient revenue from Medicare, Medicaid, Managed Care, or other sources of payment

What is payer mix?

100

CDM

What is the Charge Description Master?

200

Meet established deadlines

What is Motivated and mission focused?

200

A patient who has no insurance or does not want the services rendered to be filed with his or her insurance company

What is a self-pay patient?

200

NFPHC

What is Not-for-Profit Hospital Corporation?

200

Created to determine coordination of benefits

What is the Birthday rule?

200

CPOE

What is Computerized Physician Order Entry?

200

A financial plan to acquire the assets necessary for the future, such as replacement equipment, new technology, and buildings and other organizations

What is capital expenditure budget?

200

Effective date for new, revised and deleted CPT codes

What is January 1 annually?

300

Comply with established policies, procedures and controls

What is Accountable?

300

The portion of the bill that a patient pays at the time of service

What is a co-pay?

300

Chair of the Board

Who is LaRuby May?

300

Medicare Part for outpatient services

What is Medicare Part B?

300

ADR

What is Additional Documentation Request?

300

The financial statement that tells the financial position of the organization at a point in time

What is the balance sheet?

300

The type of payment received that is less than the costs of providing care

What is underpayment?

400

Adhere to the OCFO Code of Conduct

What is Trustworthy and Team Focused?

400

Bill Code 227 3rd Digit Represents

What is replacement of prior claim?

400

Hospital accreditation body

What is The Joint Commission?

400

Payer secondary to a primary insurance

Medicaid

400

GMLOS

What is geometric mean length of stay?

400

The aspect of accounting that is a formalized system designed to record the financial history of the health care organization

What is financial accounting?

400

Vendor tool used to manage the Charge Description Master

What is nThrive?

500

Help colleagues achieve department and agency goals

What is Empowered?

500

UB04 Number of Data Elements

What is 81?

500

Mailing address to NFPHC

What is 

1310 Southern Avenue, SW

Washington, DC 20032

500

MSPQ

What is Medicare Secondary Payer Questionnaire?

500

Year AHIMA was founded

What is 1928?

500

An expense generated from care to specific patients

What are direct costs?

500

The dollar amount a hospital sets for services before negotiating any discounts

What is the charge?

600

Set and achieve self directed goals to reach desired results

What is Results oriented?

600

CPAT

What is Certified Patient Account Technician?

600

Highest medical position in the hospital

Who is the Chief of Staff/Medical Director?

600

NAHAM

What is National Association of Healthcare Access Management?

600

IFHIMA

What is International Federation of Health Information Management?

600

The three most common financial statements

What are the

Balance Sheet

Income (Operating) Statement

Cash Flow Statement

600

NAHRI

National Association of Healthcare Revenue Integrity

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