Tiers
100

4 star customer:

I can give you a one time $40 credit to help out with your price this month. It will appear on your account in 48 hours. 

Tier 2 - credits outside business rules

Tier 1 - disclosures

200

The account your calling for is at 123 Roseland ave in Roseland NJ?

Tier 1 - giving out customers personal information

300

I know it frustrating you cant watch your Braves games on Fox Sports Southeast but don't worry we might have the channel again soon. 

Tier 3 - Channel Removal/Takedown Talking points verbatim

400

Your preferred customer offer will be $99.99 with your programming, equipment and taxes for 2 years. Guaranteed! 

Tier 2 - misinformation 


PCO and PL only guarantees core programming for 2 years 


CWC - savings guarantee for 1 year no price protection

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