Bambora products
The products that accepts local cards
What is Bambora One
The system where it is an advantage to know Swedish
What is Elixir
Where I always find help to create a Terminations
What is Knowledge base
The two different kinds of terminals we have
What is wire/wireless - Lane and move
The company that owns Bambora
What is Worldline
The bond on Bambora One and One Plus
What is 24 month
Self-service system that shows the merchant transaction info
What is Bambora Reports
The tool in Salesforce that helping me making sure that, I am sending all the right information to the Merchant
What is: Macros
The thinks you already know if a Merchant use Checkout (Multiple answer)
What is:
- It's a Online Merchant
- They have both the gateway and the ACQ with us
The two possibilities I have when I need to escalate a case (Multiple answer)
What is:
Slack - short message. (Yes/no)
SF - When I need to escalate to another case owner
Bambora Finance is
What is Bambora Growth Finance is a loan with a fixed fee designed for small business owners. The loan will be paid back automatically, based on your daily sales.
The system where I find anything there is related to the Merchants terminal?
What is CC
The tool in ePay where Making the Terminations
What is E tool
The minimum of ACQ a Merchant need if the have an Instore business and an Online
What is: 1
What AML stands for
What is Anti-Money laundering
Bambora Device includes
What is renting a terminal
What I always need to remember creating a new case in Salesforce
What is Case Connect
How you make sure that it is the right terminal you are canceling, in case the Merchant has more than one
This is required to be able to accept online payments (Multiple answer)
What is
Payment gateway
Acquiring (Acceptance)
Webshop
The solution Bambora provides (Multiple answer)
What is:
Acquiring (Acceptence)
Payment gateways
Terminals
What is 100DK pr. 10.000 you earn at the terminal
Here I can check which domain belongs to which account, if the Merchant have more than one in ePay
What is: Data
The very important thing to check when I'm making a termination for an Online Merchant (Multiple answer)
What is:
- Check the MID is the same as in the termination
- If the Merchant have more than one Domain which one of them the want to cancel
A online transaction is forwarded for payment when
What is When raised
The things we use Customer feedback for (Multiple answer)
Improve group performance
Improve individual performance
Knowledge gaps
Bugs & new ideas
Raise the Customer satisfaction