General Bank respects and maintains the privacy of the Personal Information of these two classes of people
What is customers and staff (employees)
This is information that uniquely identifies an individual
What is Personal Information?
The CPO is responsible to develop and implement General Bank's Privacy program
What is Chief Privacy Officer?
This person is responsible to develop and implement General Bank's Privacy program
What is the chief Privacy Officer?
These people within General Bank are responsible to manage our privacy risk
What is everyone?
PIPEDA will be succeeded by this new legislation
What is Consumer Privacy Protection Act
Personal Information creates privacy risk for General Bank and this other type of risk
What is reputational risk?
General Bank's Privacy program and processes support us to protect PII
What is Personally Identifiable Information?
These three sets of people are responsible to adhere to the Privacy Policy
What is staff, contractors and agents?
An effective clean desk effort involving the participation and support of all employees can greatly protect this type of information about our employees, clients and vendors.
What is sensitive information?
General Bank must obtain this from new clients to collect, use or disclose their Personal Information
What is express consent?
This is the definition of Personal Information
What is any information that uniquely identifies an individual and includes name, mailing, physical or email address, telephone number, date of birth, gender, personal references, employment records, income from all sources, residence status, and unique identification numbers (including social insurance number, driver’s license information, birth certificate, passport number and personal financial records including credit history). (Name at least 5 types of personal information)
When an organization experiences a privacy breach it reports to the OPC
What is the Office of the Privacy Commissioner?
Requests for access to Personal Information are directed to this person
What is the Chief Privacy Officer?
Staff should ensure that these people are identified
What is non-staff in a General Bank work area without a visitor badge
All Personal Information collected by General Bank and only be used for the purpose for which it was intended and the purpose be this use
What is a business use?
General Bank complies with these other privacy-related regulatory requirements
What is Canada’s Anti-Spam Legislation (“CASL”) and the National Do Not Call List (DNCL) Rules.
PIPEDA is the main privacy - related regulatory requirement that General Bank must comply with
What is Personal Information Protection and Electronic Documents Act?
This document governs how we interact on professional and non-professional social media platforms in any capacity
What is the Social Media policy?
This information, that every staff must protect, relates to any data that would cause damage to General Bank if accessed by a competitor or the public. This can include financial data, trade secrets, supplier information, customer data as well as any other sensitive materials.
What is business information?
General Bank's privacy obligations extends to these parties
What is third parties?
General Bank discloses its Privacy Policy to its customers this way
What is in its conditional sales agreement and via its website?
The CPPA is the new federal regulatory requirement that will apply to General Bank
What is Consumer Privacy Protection Act?
What is the Social Media policy?
We do this to ensure that all our staff are aware of and understand basic privacy protection responsibilities
What is training?