Who Remembers Bonfire?
Even though a customer can not see you, what can you physically do when you first greet a customer?
What is Smile.
Which New York comedian said:
"There is no such thing as fun for the whole family."
Jerry Seinfeld
Name 2 documents where you can find the Lot# for a product.
What are the product labels and the CofA.
What Korean Boy Band did McDonalds name a chicken mcnugget meal after?
Oedipus was a mythical Greek king of Thebes. Who coined the term for the psychoanalytic theory "Oedipus complex"?
Who is Sigmund Freud.
The following are phrases to avoid and are are examples of what?
Your account is delinquent
You didn't send it on time.
You gave me an invalid number.
What is Personal Accusatory.
Which actor and cowboy said,
"Live in such a way that you would not be ashamed to sell your parrot to the town gossip."
Who is Will Rogers.
Where can the customer find the SDS/MSDS for our consumables on the Bio-Rad website?
What is the Literature Library.
On what date did Gavin Newsom "re-open" California?
What is June 15.
TriStar Pictures, Readers Digest, and Mobil Oil have used what Greek winged horse as their logo?
Who/what is Pegasus.
“That’s a valid question.” “I’m glad you asked.”
“I’m here to answer all your questions.”
“Thank you for bringing that to our attention.”
“Congratulations!” “That is wonderful!”
Are examples of what types of phrases?
What are Affirming Phrases.
Which poet and civil rights activist said,
"I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."
Who is Maya Angelou.
What does SFDC stand for?
What is Sales Force Dot Com.
What is Bindi Irwin.
What were the twelve children of the primordial parents Uranus (Sky) and his mother, Gaia (Earth) called?
What are The Titans.
Name 2 of the survival strategies to deal with an Abusive Caller.
What are:
1. Ignore it the first time it happens
2. Negotiate: Use the “Help - Stop - Help” Formula
“I really want to help you. If that language stops
then I’ll be able to help.”
3. Disconnect Warning
“If the language/behavior continues, I will disconnect the call,”
4. Disconnect and Document
Notify Supervisor/Management and Let It Go!
Which English Silent Films Actor once said, "A day without laughter is a day wasted".
Who is Charlie Chaplin.
What is the clever name of Bio-Rad's quarterly newsletter?
What is Inside Bio-Rad.
What 29 year old Danish footballer collapsed recently during a Euro 2020 game due to cardiac arrest?
Who is Christian Eriksen.
What Space Mission did Neil Armstrong and Buzz Aldrin participate in that landed them on the moon?
What is the Apollo 11 Mission.
What "theater" technique did we use for the Bonfire Meetings?
What is Spotlight.
This soon to be retiring talk show host said, "I ask people why they have deer heads on their walls. They always say because it’s such a beautiful animal. I think my mother is attractive, but I have photographs of her."
Who is Ellen DeGeneres.
In 1999, Bio-Rad acquired what French diagnostics company?
What is Pasteur Sanofi.
A Senate Bill was recently passed to establish what new national holiday?
What is Juneteenth.
The elements tantalum and niobium are always found together in nature. Who are they named after?
Who are King Tantalus and his daughter Niobe?