Leadership
Communication
Conflict Resolution
Motivation
Presentations
100

This style of leadership allows group members/workers work on their own without much supervision or guidance.

What is laissez-faire?

100

From Sender (of message) to receiver (of message), receiver does not have a chance to ask questions, get clarification, etc

What is 1-way communication?

100

This style wants others to like the. High concern for relationships, low concern for goals.

What is accomodation?


100

Success, Concern, Meaning, Positive Feeling and Tone, Interest, Knowledge of Results.

What are the 6 characteristics of motivation?

100

Approx. 10% of the presentation.

What does the audience remember?

200
An army captain exemplifies this type of leadership.
What is autocratic leadership?


200

Non-verbal communication (facial expressions, stance, eye contact, use of hands, the way you sit, walk).

What is body language?

200

This style has high concern for goals low concern for relationships.

What is competitive?

200

Motivated by rewards, money, trophies, recognition.

What is extrinsic motivation?

200

These should be visible, clear and simple.

What are visual aids.

300

A con to this type of leadership is it is very time consuming.

What is democratic leadership?

300
Clarity, complete, and concise.

What are the 3 Cs of communication?

300
Feelings are hurt, relationships are damaged, people take sides, violence may occur.

What are negative aspects of conflict?

300

One might be motivated to succeed to avoid something negative happening to them. These kind of consequences are known as......

What is aversive consequence?

300

This is the best way to get ready for your presentation.

What is practice?

400

This type of leader inspires workers to do well for them because of their likability, vision and abiity to relate to others.

What is charismatic leadership?

400

Planning the message, encoding, choosing the right channel, decoding, feedback.

What are the steps in the communication channel?
400

Flip a coin, laugh it off, split the difference, walk away.

What are quick fixes?

400

Motivated from within by the desire to learn, mastery of a skill, self-satisfaction.

What is intrinsic motivation?

400

When you say something that is unrelated to the presenation to grab the audience's attention.

What is suprise effect?

500

This term refers to leaders creating leaders.

What is superleadership?

500

Looking at someone when they speak, nodding, paraphrasing, asking questions.

What is active listening?

500

Communication is improved, better solutions arise to solve the problem, cooperation exists, fairness is achieved.

What are positive aspects of conflict?

500

Goals you want to accomplish within 3 months.

What are short-term goals?

500

People tend to remember the first and last things said in a presentation.

What are primary and recency effect?

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