MMC
MLTC
Existing Services
Caregiver
Intake
100

How does a patient join a Medicaid Managed Care Plan (MMC) ?

Call medicaid helpline

100

Straight Medicaid to MLTC case had a Maximus on 06/19 and a UAS on 06/21 when will their case start?

8/1

100

Does this PT qualify for services through FC?
( FN29093H)

Yes

100

How recent should HA forms be dated?

10 months

100

What State(s) does freedomcare Service ?

Missouri, Nevada, New York

200

What is the first thing we ask a PT already on an MMC that we work with?

Have you previously received services?

200

What plan would you recommend to this PT (WJ76553W )?

Integra, VNS, CPHL, SWH, SHP

200

If this PT is requesting CDPAP services through FC would they qualify and what would they need? (US16558K)

Yes, Cm info and get PA ready

200

What is the Pay rate for Ulster county?

$12.50

200

 What Are Your Daily Tasks aside from answering Inbound Calls?

Clear emails, scores at 100, clear tasks/VM

300

Does this PT qualify for services through FC? If so, what are their steps?
(ZM31608T)

Yes, but must switch to a plan that we work with

300

What are the steps required to get this PT on care? (AU06569Q)

Max, uas, doh, caregiver ready

300

What information do we require when a PT answers yes to previously receiving services?

How many hours? Who is your CM? PA?

300

Name two benefits all PA’s qualify for?

Holiday Pay, Insta Pay, 401k retirement w/matching

300

When a patient's Medicaid shows : "NOT MA ELIGIBLE"  does that mean that we can not assist them?

Ask if they are aware of spenddown, if no send to SPS

400

Does this PT qualify for services through FC? If so, what are their steps?
(FN29093H)

Yes, form, uas, get PA ready

400

What plan would you recommend to this PT(DG79860K)

VNS. CPHL, Integra, Elderplan,

400

If this PT is requesting CDPAP services through FC would they qualify and what would they need?

CM info and get PA ready

400

What is the pay rate for a PA whose PT has Fidelis MLTC and lives in the boroughs?

$15 RT

400

A patient's medicaid has Code 48 but it always shows  "Community Coverage W/CBLTC" would we:

Refer to CPHL or VNS

500

Does this PT qualify for services through FC? If so, what are their steps?
(UQ28893X)

Yes, MAX, UAS, CFEEC release form and DOH 

500

What are the steps required to get this PT on care? TA39669F

Send referral to CPHL or VNS for code removal, transfer to MAX, UAS, get caregiver ready

500

If this PT was requesting CDPAP services through fc, would they qualify? (CT54783D)

Yes

500

Can a caregiver work for more than one patient?

Yes

500

What should be included in your chatter to Bracha for an SPS referral?

-What type of referral: Application or Medicaid Upgrade

-Monthy Income of PT 

-Who you spoke with

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