Before greeting the caller, you should wear a _______
Smile
A shoulderless, sleeveless women's garment that wraps around the upper torso is called ___________
Tube Top
The state of going regularly to or being present at a place or event.
Attendance
Creating and keeping realistic deadlines is called ________ ___________
Time management
Multi tasking while speaking on the phone is considered a __________
Distractions
Another name for spandex pants
Leggings
It is reflected in a person's behavior.
Attitude
Keep your desk organized, filing, record-keeping, and inventory are all elements of _______ __________
Physical organization
Announcing your name when you answer the phone is considered as a _______
Greeting
Wearing a belt will prevent your pants from __________
Sagging
Displays loyalty, honesty, dependability, reliability, initiative, and self-control.
Character
Thinking things through in an orderly fashion is called ________ __________
Mental organization
Never eat while speaking. This is considered as being _______
Rude
They are worn at the beach or for weekend errands
Flip Flops*
Deals properly with diversity, shows understanding and tolerance.
Respect
“If you fail to plan, you plan to fail.”
Planning