Insurance Basics
WebTPA
Life Of A Claim
Benefit Grids
Glossary
100

Physician seen for routine care

PRIMARY CARE PROVIDER

(PCP)

100

TPA stands for...

Third Party Administrators 

100

Claim form used by patient and outpatient hospitals

UB-04

UB-92

100

An electronic system that flags claims in our system that require further review

AUTO-AUDIT

100

(POS) Where the patient or member’s procedure or visit happened.

Place of Service

200

A group of healthcare professionals who contract with an insurance provider to offer services at reduced rates.

NETWORK

200

Our parent company is...

GuideWell 

200

the process of paying claims submitted or denying them

ADJUDICATION

200

Required by law that employers provide continuation of benefit coverage. 

COBRA

200

Anything that doesn’t require overnight hospitalization.

Outpatient

300

The percentage of the costs of medical services paid by the patient.

COINSURANCE

300

WebTPA President

Dwight Mankin 

300

Claim form used by non-institutional physician and suppliers

HCFA

300

May show why a claim was denied, approved, paid, as well as what was not paid. Sent to provider. 

EOP- Explanation of Payment

300

Routine health care that includes screenings, check-ups, and patient counseling

Preventive or Wellness

400

A fee charged each time a person uses their insurance.

COPAYMENT

400

For questions about benefits, email... 

AskHR@bcbsfl.com

400

Two-digit suffixes added to a code to further distinguish the type of service or procedure being rendered.

MODIFIERS

400

This section of the grid will give information about the network. Give the number. 

Section 2

400

Fee schedule amounts from networks built into iii:PUT

Fully Loaded

500

The amount of money a member must pay upfront in order to keep their health insurance policy active.

PREMIUM

500

Claims processing software that was developed by WebTPA.

iii:Put

500

Document from a health plan to a provider about a claim payment, explaining how a health plan has adjusted

ERA

Electronic Remittance Advice)

500

This section of the grid will give pre-certification requirements. Give the number. 

Section 11

500

These are a set of medical codes used describe the procedures and services that are performed.

CPT Codes

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