Reimbursement
Email documentation is labeled and moved to
What is the R Drive
185 lbs
In the Air Notes
Commercial member sends travel inquiry
TRavelCoordination@hmsa.com
Departure Air flight to member's home island should be
What is 3 hours after last appt
Founded in 1938 HMSA is ___________ profit organization
What is Non Profit
When processing reimbursement two steps should be followed, they are
what is:
1. close out the approved travel case based on verification member went to tappt.
2. Process member reimbursement for completion
Prefers GIO
Ground Notes
Ground vendor sends confirmation email
!QuestTRavel@HMSA.com
If Shalalala from Molokai wants to birth her baby on Oahu she needs
What is Medical Justification from her doctor
HMSA's #1 Mission
What is
Affordable Health Care
This is the time frame in which to answer all emails
What is 24-48 hours
Jane from SPC office confirmed appointment
Appointment Notes
TC responds to commercial member
!travelcoordination
A procedure that cannot be rescheduled is considered
What is URGENT
A member can bill their own claim when
Provider is non par
Member receives out of country care
For HMO/ILWU we allow this time frame for procesing
What is 4 - 6 weeks
Substance Abuse
URGENT
Non Par Quest Vendor sends invoice
HMSAVENDORInvoices@hmsa.com
The only way Boom Boom can get his scripts from the pharmacy
On his own arrangement (ie: car, bus, friend)
ACA stands for
Affordable Care Act
This Union plan is not included under the CAAP program
What is Hawaii Carpenter's Union
Notes regarding the FERRY
Air Notes
Member is sent itinerary
!questtravelvendors
COVID Vaccines are
Covered under Quest
Name at least one of 4 lob at HMSA