HPS
What methods did we cover yesterday?
GROWs & HDM
What does the "G" stand for in GROWs?
Goal
What are the 5 building blocks to a healthy dialogue?
Trust
Listening
Questioning
Reflection
Accountability
How many Core HPS methods are there?
6
What are the 4 roles managers use in daily work?
Expert, Leader, Manager and Coach
What are the 5 healthy dialogue methods?
Team dialogue
7PH Team Barometer
World Cafe
Espresso Cafe
Retrospection
What are the 6 core HPS methods?
GROWs
Hoshin Kanri
Structured Problem Solving
Value Stream Mapping
Agile Visual Management
What is 1 expectation of a Coach?
•Be focused on you setting a meaningful goal for yourself
•Support you to explore solutions in your own way
•Ask you questions that will spark new ideas and deeper reflection
•Refrain from judging or pushing my own perspective
•Encourage experimentation and fresh thinking
•Be available along the way
•Grow my own coaching skills by welcoming your feedback
•Safeguard our trusted relationship
How many principles serve as the foundation of our shared culture?
7 Principles
What is 1 expectation of a Coachee?
•Take ownership of my goal and learning
•Focus on solutions that work for me and for the business
•Answer questions thoughtfully to surface fresh ideas
•Commit to speaking honestly about challenges as I see them
•Take notes and track my progress to build on what is working
•Experiment and make adjustments along the way
•Reach out if I feel stuck or in need of more help
•Safeguard our trusted relationship
What are the 7 principles?
A day without passion for healthcare is a lost day
We don't compromise on quality
We say what we do, we do what we say
We listen more than we talk
Today is about tomorrow
Missed opportunities are our biggest risks
We lead by being lean
Name a goal that when applied, coaching can be helpful in achieving
Introspection
Motivation
Purpose
Career Development
Provlem Solving
Well-being
Business challenges
Team effectiveness