An unhealthy compulsion to do things perfectly
What is perfectionism?
Guides our behavior and gives us direction
What is Values/Goals?
The impression you project through your outward appearanceand your conduct in the workplace
What is professional image?
The opposite of responding
What is reacting?
The part of the client consultation that occurs before any service is started?
What is a Scalp analysis?
Putting off what you can do today until tommorow
What is procrastination?
The act of active listening, non-verbal and verbal skills
What is effecrive communication?
Process of caring for parts of the body and maintaing a polished look.
What is personal grooming?
Opposite of talking
What is listening?
The act of giving clients photos to look at and giving them feedback on their requests
The conscious act of planning your lfie
What is a game plan?
Being compassionate and repsonsive to others
What is Sensitivity?
The daily maintenance of cleanliness by practicing goos healthful habits
What is Personal Hygiene?
The act of successfully sharing information between two people so that the information is understood
What is Effective Communication?
The enhancement to any haircut service
What is a color service?
Fulfilling one's full potential
What is Self-actualization
Being interested in other people, and responsive to their opinions, feelings and ideas
What is receptivity?
Involves your posture, the way you walk and move
What is your physical presentation?
Another name for client intake form
What is a client record card?
Providing the client with suggestions on how to take care of their hair at home
What is maintenance?
Bsed on your inner strengths and begins with trusting your ability to achieve your goals.
What is Self-Esteem
Learning how to handle conflict and share your feeelings in a professional manner is an indicator of
What is emotional stability?
The science of designing the workplace as well as its equipment to make specific body movements more comfortable, effective and safe.
What is ergonomics?
The communication with a client that deteremines the clients need and wants
What is a client consultation?
Name of the line of products from your salon clients are given the opportunity to purchase
What is retail?