Steps for success
Personality
Image Building
Communication
Consultation
100

An unhealthy compulsion to do things perfectly

What is perfectionism?

100

Guides our behavior and gives us direction

What is Values/Goals?

100

The impression you project through your outward appearanceand your conduct in the workplace

What is professional image?

100

The opposite of responding

What is reacting?

100

The part of the client consultation that occurs before any service is started?

What is a Scalp analysis?

200

Putting off what you can do today until tommorow

What is procrastination?

200

The act of active listening, non-verbal and verbal skills

What is effecrive communication?

200

Process of caring for parts of the body and maintaing a polished look.

What is personal grooming?

200

Opposite of talking

What is listening?

200

The act of giving clients photos to look at and giving them feedback on their requests

What is show and tell?
300

The conscious act of planning your lfie

What is a game plan?

300

Being compassionate and repsonsive to others

What is Sensitivity?

300

The daily maintenance of cleanliness by practicing goos healthful habits

What is Personal Hygiene?

300

The act of successfully sharing information between two people so that the information is understood

What is Effective Communication?

300

The enhancement to any haircut service

What is a color service?

400

Fulfilling one's full potential

What is Self-actualization

400

Being interested in other people, and responsive to their opinions, feelings and ideas

What is receptivity?

400

Involves your posture, the way you walk and move

What is your physical presentation?

400

Another name for client intake form

What is a client record card?

400

Providing the client with suggestions on how to take care of their hair at home

What is maintenance?

500

Bsed on your inner strengths and begins with trusting your ability to achieve your goals.

What is Self-Esteem

500

Learning how to handle conflict and share your feeelings in a professional manner is an indicator of

What is emotional stability?

500

The science of designing the workplace as well as its equipment to make specific body movements more comfortable, effective and safe.

What is ergonomics?

500

The communication with a client that deteremines the clients need and wants

What is a client consultation?

500

Name of the line of products from your salon clients are given the opportunity to purchase

What is retail?

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