Matrix
Ultimate saver
Contracts
misc
rebuttals
5

How Many years has Matrix been in business?



15 years 

5
what is the max it will cover and for what period 

2000 per calendar year 

5

what part of the brakes are covered 

 Master Cylinder; Power Brake Cylinder; Vacuum Assist Booster; Calipers; Wheel Cylinders;  Compensating  Valve;  ABS  Accumulator,  Pump,  Motor,  Reservoir;  Wheel  Speed  Sensors; Hydraulic Lines And Fittings; and Parking Brake Actuator

5
How do i bang a deal marked EB 

you don't you notify verification and they will run it for you

5

what is in the Box 

when it is just about the money and nothing else.

7

What is included in a Matrix maintenance?(Must say key word)


reimburse you for your next 3 oil changes, brake pad replacement, battery replacement, hand held computer/diagnostic and alignment check and your safety inspections

7

who is the admin for ultimate saver 

Matrix 

7

what happens when we don't receive vin and miles from the customer

you don't have a deal and the customer will not get a policy you will not get paid 

7

how many times can you attempt run a card 

2 times max per card 

7

can you show me your button up script 

send to jordan

10

Can I cover a vehicle with a 4" Lift with Matrix?

No

10

What does it cover 

everything but wear and tear item

10
How much rental car coverage allowance do they get per claim.

35 a day for up to 5 days 

10

What notes should go in inline and why 

price, name of closer , name of T.O., CVV code What they liked about the coverage 

10

what is the rebuttal for i want to talk to my spouse 

must pitch out loud 

15

This plan covers your car up to 150K miles exclusionary, then 150k to 300k Enhanced powertrain.

.what is Cruise Control


15

what is the max finance term and discount amount for finance and PIF deal 

18 months and 1000 for finance and 1000 for pif 

15

what are our alternate waiting period and with who 

car guard 60 days 500 miles all other are 30 days and 1000 but ultimate saver is 30 days OR 1000 miles

15

what is the average talk time for a call 

8-10 min 

15

It cost to much 

must pitch out loud 

20

what states don't we cover 

IN MO MN MS 
20

If they live outside the state of CA can I sell it 

NO

20

How do you file a claim

go to a licensed repair facility, then they call in the claim, they will provide a cooperate cc to pay the claim 

20

when does the customer get their refund 

if after same day the must send in a cancel letter and will receive a refund within 7-10 business day after we receive the notice 

20

when is it ok to use 30 day review period 

Talk with the wife, want it in writing

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