Planning
what is the purpose of planning?
Planning is the process of determining the organisations objectives and deciding how to accomplish them
What is organising / organisation?
Organising is the structuring of resources and activities to accomplish objectives in an efficient and effective matter.
What is staffing?
Staffing is the function of hiring and retaining a suitable workforce for the enterprise both at managerial as well as non managerial levels
What is directing?
Directing is motivating and leading employees to achieve organisational objectives.
What is controlling?
Controlling is the process of evaluating and correcting activities to keep the organisation on course.
When does planning take place?
Planning is a continous process that is future orientated and determines an organisations direction
What does organisation involve?
Stages of organisation
1.Identifying the tasks that must be performed and grouping them whenever necessary
2.Assigning these tasks to the personnel while defining their authority and responsibility.
3.Delegating this authority to these employees
4.Establishing a relationship between authority and responsibility
5.Coordinating these activities
What does staffing involve?
Involves the process of recruiting, training, developing, compensating and evaluating employees and maintaining this workforce with proper incentives and motivations.
Directing can be split into 3 categories: Leadership, communication and motivation.
Can you define leadership and give and example of how it can be applied?
Leadership - Issuing instructions and guiding the subordinates about procedures and methods.
For example an assembly line supervisor must ensure that their workers know how to use their equipment properly and have the resources needed to carry out their jobs safely and efficiently
Control involves five activities:
Establishment of a standard performance
Measurement of actual performance
Comparing standard performance and actual performance and finding any deviation
Investigating the cause of deviations
Taking corrective action to mitigate the deviation
What does planning influence?
Planning involves makes decisions today that will affect the future of the company.
Why is organisation important?
Helps create synergy
Improves communication
Helps avoid duplication of resources
Can improve competitiveness by speeding up decision making
any other valid response
Directing can be split into 3 categories: Leadership, communication and motivation.
Can you explain Communication and give an example of communication?
the communication must open both ways so that the information can be passed on to the subordinates and the feedback received from them.
For example the Japanese principle of Kaizen states that any employee that contributes ideas for reducing costs, making equipment more efficient, improving customer service or even developing new products will be greatly rewarded.
The control process helps managers assess the success of their plans.