Collections Essentials
Between 8am and 9pm, in the customers time zone.
What are permissible calling times.
The point of contact to report a violations of the FDCPA.
What is the Attorney Generals Office or the Federal Trade Commission.
This state forbids the solicitation of post dated checks.
What is Massachusetts.
The Founders of Freedom Financial.
Who is Brad Stroh and Andrew Housser.
The full name of the FDCPA
What is Fair Debt Collections Practices Act.
Law that regulates debt collections.
What is the FDCPA.
This act mandates that a financial institution implement an anti-money laundering program.
What is The USA PATRIOT Act.
{"Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism (USA PATRIOT) Act"}
This state only allows 1 call to a customers place of employment each week.
What is Oregon.
Interest that is charged only on the principal amount owed.
What is simple interest.
The full name of the FTC
What is the Federal Trade Commission.
Speaking with a customer as well as leaving a message on the customers phone number.
What is contact.
This act requires financial institutions – companies that offer consumers financial products or services like loans, financial or investment advice, or insurance – to explain their information-sharing practices to their customers and to safeguard sensitive data.
What is the Gramm-Leach Bailey Act.
This state extends the definition of "debt collector" to include; an original creditor, a collections agency or anyone who collects consumer debts in the regular course of business under the Rosenthal Act.
What Is California.
Type of debt that a creditor treats as a loss or expense and not as an asset.
What is a charge-off.
Full name of the CFPB
What is the Consumer Financial Protection Bureau.
Freedom Financials core vales.
What are; Collaboration, Get Better, Integrity and Care.
This protects you against inaccurate and unfair credit billing and credit card practices. It requires lenders to provide you with loan cost information so that you can comparison shop for certain types of loans.
What is the Truth In Lending Act.
In this state credit card or mortgage companies are not considered "debt collectors" as defined in the FDCPA.
What is Utah.
The interest rate charged on all C+ loans.
What is 22.9%
Full name of UDAAP
What is Unfair, Deceptive or Abusive Acts and Practices.
Forgiving this amount of debt or more, via a settlement, with any creditor will result in the IRS requiring a 1099-c be issued.
What is $599.00.
In this year congress enacted the Fair Debt Collections Practices Act.
What is 1977. The law actually went into effect in March of 1978.
This state allows for NO calls to a customers place of employment ever.
What is New Hampshire.
Interest that is charged on the total balance, including previous interest charges.
What is compound interest.
The full name of KPI's
What is Key Performance Indicators.