What is the Stanford Marshmallow Experiment?
Key word: Impulse control
What is international business?
International business is the production and sale of goods and services between countries.
Mention at least 5 soft skills needed to be a good negotiator:
Communication, active listening, emotional intelligence, patience, adaptability, persuasion, planning, integrity, rapport building, problem-solving, decision-making, expectation management.
What does the expression "Fake it until you make it means" and in which context did we mention it in class?
Open answer.
Mention three tools that you could use as a visual tool for your oral presentations.
PowerPoint, Slides Go, Pitch.
(Although not mentioned in class, they could also be considered right Keynote and Prezi).
Mention at least three ways of practising humbleness in your daily life.
Make the other person the center of the conversation, not yourself.
Deflect praise to other people.
Listen more than you speak.
Open the door for other people whether they are young or old, male or female.
Admit when you are wrong.
Don’t argue when someone points out a flaw. Look for the way you need to grow.
Laugh at yourself when you screw something up.
Don’t worry about who gets the credit.
Ask your waiter/waitress their name and then use it.
Greet the person cleaning the bathrooms in a public building.
Look for ways to help other people look good instead making yourself look good.
What are two ways of navigating through the language barrier?
Hire a translator/interpreter.
Hire local consultants.
First step you need to do when preparing for a negotiation: ______________
Research
Complete the sentence:
Fall in love with the problem, ______________________.
Fall in love with the problem, not with the solution.
What tool from Google allows you to draw notes with?
Jamboard
People with ______________ are better able to react calmly in critical or stressful business situations and adapt flexibly to change.
Emotional intelligence
What was Donut time and what was it used for?
To create engagement among employees.
Lose-win.
On the other hand, what kind of negotiation would be a win-win negotiation?
When can you say something is successful?
Define success.
Mention three tools you can use for virtual meetings.
Teams, Zoom, Skype, Google Meet.
_____________ is a key characteristic for success, allowing you to rise to meet the inevitable challenges of a global world, maintain motivation, overcome risks, and recover quickly from hardship.
Resilience
___% of employees believe their motivation and morale would improve if their managers said “thank you” more.
70%
Complete the sentence:
There seems to be _________ agreement that the subject of the manager’s expenses wouldn’t be discussed.
tacit
Mention at least 6 points/skills needed to make sucessful presentations out of the 18 we mentioned in class.
Stay focus, treat it as a journey, catch people's attention, empower&energize, be respectful, be you, tune in, body language, eye contact, talk from the heart, be vulnerable when needed, sound powerful, leave them wanting more, close strong, be accessible, be memorable, be open for feedback, listen and learn.
Which tool works with a dashboard system and allows task management individually or through collaboration.
Trello
Fill in the blank:
Jason and other international observers accused local politicians of interfering with the election by exerting __________ influence on voters.
undue
Feedback has to be _________, __________, _________ and __________. (guess at least three out of four)
specific, clear, timely and balanced
When talking about soft skills needed for negotiations, planning entails dealing and coming to terms with the BATNA. What does BATNA stand for?
Best Alternative To a Negotiated Agreement.
Mention two out of the four ideas that Chris Anderson, CEO of Ted Talks, mentioned on the video we saw last week.
1. Stick to one main idea.
2. Stir up curiosity on your audience.
3. Build the idea through language the audience understands.
4. Make your idea worth sharing.
Mention one tool useful to organize notes by pages and share it with colleagues or classmates.
Notion