Retail Products & Services
This momentum checking exclusive feature makes it possible for customer's to receive their direct deposit up to two days sooner
What is Early Pay?
an asset that a lender accepts as security for a loan.
What is Collateral?
This system is used to access ALPS and the Safe Deposit Box System
What is RAFT?
This is set up by the first person to arrive at the branch and informs other arriving employees the safety status of the branch.
What is an All-Clear?
Fifth Third Bank is the official sponsor of these two NFL football teams
Who are the Cincinnati Bengals and Tampa Bay Buccaneers?
The _________ allows customers to Bank Securely anytime online, giving them the ability to deposit checks, pay bills, and more.
What is the Fifth Third Mobile app?
This type of loan is repaid through regular periodic payments
What is a Term Loan?
This place is a hub for all retail related information like rates, products, etc. (I also used it to make these questions/answers)
What is the Resource Center Library
This process requires a second-set of eyes to verify a process or transaction.
What is Dual-Control?
The chairman and CEO of Fifth Third Bank
Who is Greg Carmichael?
The customer is at the center of all we do here at Fifth Third. What are the four things we are dedicated to helping the customer do?
What Is
Make their money work harder
Bank the way they want
Stay Safe & Secure
Reach their financial goals
This type of loan is a borrowing arrangement between a financial institution and a customer that establishes a maximum dollar amount that the bank will permit the customer to spend.
What is a line of credit?
This is where you can find the answer to most questions as well as an overview of the different steps necessary to complete most tasks.
What is Knowledge Bank?
This daily routine helps ensure all team members are on the same page, as well as helps set the tone for the rest of the work day!
What is a Huddle?
Fifth Third Bank has been putting customers first since what year?
What is 1858?
_____ _____ Provides customers with all of the advantages of a secure, easy-to-access bank account, with built-in safeguards to help them manage their money better
What is Express Banking?
These types of loans or lines of credit are approved only on the basis of the borrower's financial position, creditworthiness, credit history, and general reputation.
What are unsecured loans/LOC's?
Here, you can track your own numbers to make sure you are reaching your goals, as well as overview your activity for the month, and YTD
What is the Reporting Portal?
electronically captures the customer’s agreement to open or apply for an account, along with the customer's acknowledgement of required disclosures and other documents.
What is econsent?
What is the system used to submit and decision One Bank referrals.
What is Team Fifth Third?
______ _____ allows customers to use money set aside in another Fifth Third account as a financial cushion to cover their transactions and avoid negative balances.
What is Overdraft Protection?
This type of loan or line of credit is backed by assets belonging to the borrower to decrease the risk assumed by the lender. The assets may be forfeited to the lender if the borrower fails to make the necessary payments
What is a secured loan?
This online resource is used to speak with an internal representative involving matters that can not always be resolved in the branch, we also use this feature to help verify documentation for specialized accounts.
What is Hal-E Chat?
Also the name of a famous fast food chain, this process ensures that all documents are accounted for and uploaded to the system properly.
What is KFC? (Kofax, File, Check)
In 1908, what two banks merged to become Fifth-Third National Bank of Cincinnati, what we know today as Fifth Third Bank?
Who are Fifth National Bank and First National Bank?