Collect Skills
Team's current collect skill
Encourage
What is the KB for the Handling Repossession Scenarios Job Aid?
KB0021466
This window will allow you to view a customer's payments made.
Payment history
What year did Lil Kim turn heads at the VMA's?
1999
This collect skill allows you to understand why the customer is late and if the customer will continue to be late.
Listening
This job aid will assist with the VOLS process?
Voluntary Surrender Process Guideline or KB0020431
Running this action code will send the account over to your supervisor.
PROB
Cash money records took over what years?
1999 & 2000's
Name the name the main components of Ownership
Own performance, receptive to feedback/appies feedback to improve, active participant in training and coaching sessions
Are we able to repossess a vehicle if the maker or comaker is active duty?
No, unless the Company has obtained the Service member’s written consent
In this screen you are able to view all authorized parties on the account.
Authorization
This rapper once said "I'ma slide anytime you want"
21 savage
This collect skill allows you increase your prom made and prom kept % by creating a collaborative approach
Trust Building
What action code do you run to open a repo support task?
RSPT
In this artiva window a you will find information on refund checks
Paid Paid Processing
This brown liquor was the reasoning behind this hit song released in 2002
Courvoisier
Name all the collect skills in order
Communication, Ownership, Listening, Logic, Encourage, Control the Call, Trust Building
How do you cancel a repo if a qualifying payment is made and the contractor is on site.
RELP
Running this action code will open a service task to reduce the interest rate while on active duty
SSA from the SRPT drop down window
This grammy award winning artist could not stand the rain
Missy Elliot