Pre-Counseling
Post-Counseling
HCV
Administrative
Other Stuff
100

This document should be submitted to a Pre-Move counselor to detail search history and justify a voucher extension.

What is a housing search log

100

Any participant who receives a notice to vacate, wants to move voluntarily, or is hoping to break their lease should be directed to what form on BRHP's website?

What is the request to move.

100

The family should submit this document within 30 days of getting or losing a job or someone moving in or out of the unit?

What is an interim change.

100

Length of time it takes for an applicant to be selected from our wait list?

What is, unknown. We are unable to estimate but here are some resources.

100

This document should be completed by all counseling staff at the end of each day and submitted to your supervisor and used to track trends.

What is the daily tracker.

200

These newly developed properties in opportunity areas are currently receiving referrals for applicants that are new admissions and on this special list.

What are Regional Project Based units.

200

These document will be required to be signed by the tenant and landlord when the family wishes to vacate prior to their lease ending.

What is the mutual rescission of lease form.

200

These types of documents may be requested from the family for the Rental Assistance Associate to calculate income.

What are paystubs, offer letter, payroll history, or written statement.

200

Bedroom size of a family made up of a 41 year old mother, and two sons that are 19 and 22.

What is 2 bedrooms.

200

If you receive this court document from the family or landlord, it should be escalated to Sheila immediately.

What is a court ordered eviction.

300

Families required to move due to emergencies, reasonable accommodations, abatements, etc. are eligible for this usually one-time service from BRHP.

What is no-fault security deposit

300

List some ways the post-counselor will follow-up with a family reported for not paying rent.

What is determine if an interim change is needed, offer resources they may be eligible for, and offer a budgeting spreadsheet or repayment agreement.

300

The family may request this meeting with a Rental Assistance Associate within 14 days of receiving a letter that their rent will increase.

What is a Total Tenant Payment (TTP) review.

300

A landlord missing a payment or who has payment questions should be directed to this page on our website.

What is the landlord portal.

300

Timeframe for a landlord to receive payment when a new family first leases in a home.

What is up to 60 days.

400

These developments that have too many BRHP families in one property may have an RTA denied by our leasing team for this reason.

What is over capacity

400
List the steps in the move process that allows a family with an elective move to be prepared to move successfully.

What is submit the RTA 5-6 months early, attend mover's workshop, pay down debt or save for the move, issue notice to vacate according to the lease, and attend voucher issuance 2 months prior to lease ending.

400

This term is used to describe a family that lives in a house that has too many bedrooms for number of members on the voucher.

What is "over-housed".

400

A client asking for a copy of their birth certificate or a document from their file should be forwarded to this employe?

What is they should be directed to our website to complete the website document request form.

400

Any employee should take this step when informed that a tenant has vacated the unit or intends to vacate.

What is enter a hold in Yardi (and Sharepoint)

500

List the three calculations BRHP will check in order to approve a rent requested by a landlord.

What is the payment standard, the family's affordability, and rent reasonableness. 

500

Post-move counselors will use these tactics to prevent a move from an opportunity area.

What are landlord tenant mediations, negotiating repayment agreements, advocacy, referrals for other resources, etc.

500

A BRHP family who ported to Florida who now wants to port back to BRHP's jurisdiction will not be allowed to port in, true or false?

False, if they started with BRHP they can port back in.

500

These steps detail how to upload a document to Yardi-Sharepoint.

From email click Yardi-Sharepoint button, enter FDI, enter TQ number, click Counseling Documents.

From Yardi, click Data, FDI, Data FDI documents, upload in Sharepoint.

500

These items should be provided to keep Sheila happy.

What are cookies, snacks, honey buns, sugar-free soda, etc.

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