LET'S GET FUNCTIONAL
The 3rd party labeling solution NetSuite WMS requires.
Print Node
This team was heavily involved in the NetSuite implementation and is driving the customer decision.
IT TEAM
Trouble was "BREWING" for these two F&B Customers due to NS WMS... So they decided to switch to RF-SMART
Black Rifle Coffee, Peace Coffee
It is mentioned often how important/impactful this part of the sale cycle process is. COVID has really been cramping our style!
The Power of the Onsite Visit
How is your pricing different than NetSuite WMS?
Named vs concurrent, 3rd party labeling print node, module plus users
This picking logic requires lot control in NetSuite WMS and not in RF-SMART
FIFO
You did not uncover the competition at this step in the sales process
Discovery Call
NetSuite's primary Hardware Supplier... Who actually uses RF-SMART in their warehouse :)
Futurola USA had a terrible time with the this 3rd party offshore (India) implementer and hardware provider. NS WMS uses them to cut down costs on implementation, etc.
Paapri Tech
Can you put in an email/writing that RF-SMART licenses don't require Netsuite licenses?
Negatron, No, Nope, No Way, Negatory
NetSuite WMS requires this picking method
Waves
You are being asked for a quote without discovery, How do you reply?
Push back for the discovery or provide a very large range
"Not a single day went by without some type of error on NS WMS's end.. Are there really people who leave RF-SMART for NS WMS?"
TWG Supply
DAILY DOUBLE
Sandbox/Testing Environment for implementation transition.
Why would we go with a company that is outside of NetSuite over Netsuite's own solution?
Originator of WMS on the NS platform. We built RF-SMART on the platform, Netsuite WMS is a module.
It's end of year and Netsuite WMS does not support this counting type
Full physical counting
DAILY DOUBLE
E-Biznet
_ _ _ _ _ counts are a feature of RF-SMART's that almost every customer mentions as a more robust and smooth upgrade to what NS WMS offers.
Cycle
This customer got "SMOKED" by NS WMS... NS'S carton system did not work properly, stock counting was a disaster, and their end users had workarounds that cost them a lot of time.
Masterbuilt | Kamado Joe
The 3 key points to Andy Ross" Netsuite WMS elevator pitch
functionality/scalability
company and people
closer/ how many deals we close where NS brings us in
The difference in an RF-SMART Tote and a NetSuite WMS Carton?
RF-SMART Totes are recyclable containers, NetSuite toes are just generated numbers for containers on outbound.
Renewal is coming up and Customer has usage on heat map but non responsive. (Your move)
check linked in and find alternate contacts
This customer loved the "JUICY" differences of RF-SMART over NetSuite WMS including cycle counts, color coded UI, and label printing
Suja Juice
This is a theme in our interviews and will be the number one difference for RF-SMART as part of Expand NetSuite WMS in 2022
PEOPLE
How to never communicate your competitive differentiations
E- Mail