Dollars and Cents
Don't be Dissing The DSI
Customer Centricity
100

True or False did we spend $25.8M in customer freight this year?

What is true?

100

Our DSI score was 

A) 99.2% B) 99.3% C) 99.4% D)99.6%

What is c) 99.4%

100

What does VIB stand for?

A) Value Increased Board B) Vaneer Induced Board

C) Very Important Board D) Ventilated Induced Board

What is c) Very Important Board (VIB)?


200

Our OON (Out of Network) customer freight (incl US) was...

A) $5.2M B) $5.3M C) $5.5M D)$5.7M

What is D) $5.7M


200

What plant had 2 major issues that caused disruption to customer volumes?

What is Vancouver?

Mill collapse

Atmospheric River

200

What was McAdams rail volume increase YoY 2021?

a)127% b)729% c)438% d)546%

What is b) 729%

300

What was CGY's demurrage cost in 2021?

a)$222K b)$232K c)$252K d)$242K

What is a) $222K?

300

The number of new carriers set up in 2021 was...

A) 3 B)6 C)4 D)5

What is the B) 6, (Guilbeault,Nomade,Montana,DD Group,Quarterback,SVT)

300

Which plant had the most increase in terms of customer loads and MSF?

A) CGY B) MTL C) WPG D) OFP

What is c) WPG?

21% Volume increase and 28% MSF increase

400

Which Plant had the highest rail demurrage increase which was 72% YoY 2021?

A) MTL B)WPG C)Calgary D)OFP

What is D) OFP?


400

Which of these did we have as our DSI total cases?

A)210 B)222 C)212 d) 220

What is c) 212

400

True or False are these our top 3 customers in terms of MSF...

Manugypse QC/PacWest CGY/Manugypse Boucherville

What is False?

Manugypse Qc

Manugypes BC

A-1 BS

500

Our NRC FSC program increased by this much Q4 to Q1

A) 39% B)47% C)53% D)29%


What is B) 47%? Q1=$.39 and Q4=$.58

500

What was OFP's DSI case count, the most of any other plant?

A) 65 B) 63 C) 62 D) 64

What is a) 65?


500

True or False are these 4 carriers our top 4 customer freight spent carriers in 2021?

CFGO /Delson/AP/Sexton

What is true?

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