Safety
Quality
Delivery
Productivity
Team
100

A Safety event that results in restricted and/or lost time workplace injury and/or greater than $1 incurred offsite medical costs and/or OSHA recordable

What is MIR (Major Injury Rate)

100

Bin Accuracy Goal 

What is 2,200 DPMO

100

Acronym for RSD

What is Requested Ship Date

100

Goal for Performance to Productivity Plan

What is 100% to Plan

100

Goal for Staffing

What is at or above 100% to plan

200

Acronym for ECA

What is Exposure Control Audit

200

Soft Cancel Goal

What is 2,900 DPMO
200

2021 % Goal for Standard

What is 99.6%

200

Goal for Performance to Budget

What is 100% to Budget

200

Turnover Goal for Non-Exempt

What is Reduce Turnover Rate by 10% YOY

300

3 per OM/day per shift (2 Behavior, 1 COVID Related)

What is Near Miss Observations

300

Concessions Goal

What is <1.77%

300

2021 % Goal for Express

What is 100%

300

True or False - We Gained Hours to Flex Budget in 2020

What is False

300

This 2021 TEAM ACTION PLAN

Exempt  Invest in leader development and career advancement opportunities  Evolve pay and rewards philosophy Op Model pilot

Supports which TEAM Outcome Metric 

What is Turnover

400

Counter Measure Completion % Major Injuries (CMC%) Effort goal is _______?

What is 95%

400

Our "Quality Sheets" were formally called by this name from an ICQA Team Member

What is Rommel Sheet/s

400

True or False - We were Best in Class for Standard and Express 2020 Results

What is True

400

DAILY DOUBLE

With Capacity as a constraint into 2021 - this Inbound Process Path will be one of our challenging focuses this year

DAILY DOUBLE

What is PUTS or PUTAWAY

400

This 2021 TEAM Action Plan 

Intentional development plans for POC and female leaders Solidify and standardize review of results and routines to support improvement Field integration into enterprise D&I efforts Inclusive spaces (future & retro)

supports which TEAM OUTCOME METRIC

What is D&I

500

A safety event that results in any of the following: An OSHA reportable workplace injury/s, i.e. requires hospitalization within 24 hours of injury(does not include ER visits)and/or Permanent disfigurement or disabling injuries within 24 hours of injury or Fatality.

What is Severe Injury

500

True or False - We met our 2020 Bin Accuracy goal of <2,200 DPMO

What is TRUE

500

True or False - Inbound TP90 Available to Process to Putaway is a metric our site is measured on

What is False

500

This outbound process path was our largest opportunity for hours lost to Flex Budget in 2020

What is LOAD Parcel

500

This 2021 Team Action Plan: 

Cross-functional talent sharing

Development programming (TM to OM, OM to SOM, Arrows) 

Pipeline building for network/strategy expansions 

supports which TEAM OUTCOME Metric

What is Talent Pipeline

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